- Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
- Demonstrates knowledge of safety policies and procedures relevant to department/position; Provides appropriate assistance to and on behalf of patients demonstrating/communicating a need for assistance.
- Greets and interviews incoming patients/visitors to identify their needs and direct them accordingly.
- Coordinates with other departments to assist or transport patients/visitors requiring special attention or support; Interviews patients to secure and document required medical, financial, demographic and insurance information.
- Resolves problems by clarifying issues, researching/exploring answers and alternative solutions and implementing solutions.
- Improves inefficiencies and minimizes repetitive error; Shares error trends and makes recommendations to improve results with staff/team members.
- Coordinates and facilitates Call Center for smooth transferring or forwarding of calls to appropriate Oncology departments or individuals within the Cancer Center.
- Gathers information about customer complaints in a courteous and professional manner; Expresses sincere concern and empathy when dealing with customer complaints.
- May perform additional duties as assigned.
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Patient Service Specialist
1 week ago
TEKsystems Fairfax, United StatesJob Description: · Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. · General customer service to all patients for whatever they may need. · Answering all phone calls as ...
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Oncology Patient Specialist 1
3 weeks ago
Inova Fairfax, United StatesJob Description · The Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes wor ...
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Oncology Patient Specialist 2- PRN
3 weeks ago
Inova Falls Church, United StatesJob Description · The Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimburseme ...
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Inova Health System Fairfax, United StatesThe Oncology Patient Specialist 3 provides excellent service by identifying internal/external customer needs and fulfilling customer expectations. Completes assigned activities related to complex Oncology scheduling and services within the Cancer Center while verifying and enteri ...
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Oncology Patient Specialist 3- M-F- Day shift
3 weeks ago
Inova Fairfax, United StatesJob Description · The Oncology Patient Specialist 3 provides excellent service by identifying internal/external customer needs and fulfilling customer expectations. Completes assigned activities related to complex Oncology scheduling and services within the Cancer Center while v ...
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beBee Handyman Oak Hills Place, LA, United States FreelanceI have been diagnosed with an adjustment and acceptance disorder due to an illness in my left knee by a psychologist from the social security system. I have experienced several episodes of anxiety and depression and have previously been on medication such as paroxetine and escita ...
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Patient Access Specialist
1 week ago
Ensemble Health Partners Winchester, United StatesThank you for considering a career at Ensemble Health Partners · Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle s ...
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Patient Access Specialist
2 days ago
Ensemble Health Partners Winchester, United StatesThank you for considering a career at Ensemble Health Partners · Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle s ...
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Inova Health System Falls Church, VA, United StatesInova Health System is seeking a Registered Nurse (RN) ED - Emergency Department for a nursing job in Falls Church, Virginia. · Job Description & Requirements · Specialty: ED - Emergency Department · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: nights · Employme ...
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Inova Health System Falls Church, VA, United StatesInova Health System is seeking a Registered Nurse (RN) Nurse Navigator for a nursing job in Falls Church, Virginia. · Job Description & Requirements · Specialty: Nurse Navigator · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type: Staff · The I ...
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Inova Health System Fairfax, VA, United States Part timeInova Health System is seeking a Registered Nurse (RN) Outpatient Surgery for a nursing job in Fairfax, Virginia. · Job Description & Requirements · Specialty: Outpatient Surgery · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type: Staff · Inov ...
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Inova Health System Falls Church, VA, United StatesInova Health System is seeking a Registered Nurse (RN) Clinic ED - Emergency Department for a nursing job in Falls Church, Virginia. · Job Description & Requirements · Specialty: ED - Emergency Department · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: nights · E ...
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Inova Health System Fairfax, United StatesJob Description · Inova Health System is seeking a Registered Nurse (RN) ED - Emergency Department for a nursing job in Fairfax, Virginia. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: nights ...
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Clinic Pharmacist
1 week ago
Inova Health System Falls Church, VA, United StatesInova Health System is seeking a Clinic Pharmacist for a job in Falls Church, Virginia. · Job Description & Requirements · Specialty: Pharmacist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type: Staff · Inova Mount Ve ...
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Clinic Pharmacist
1 week ago
Inova Health System Falls Church, VA, United StatesInova Health System is seeking a Clinic Pharmacist for a job in Falls Church, Virginia. · Job Description & Requirements · Specialty: Pharmacist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type: Staff · Inova System O ...
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Inova Health System Fairfax, United StatesJob Description · Inova Health System is seeking a Registered Nurse (RN) ED - Emergency Department for a nursing job in Fairfax, Virginia. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: nights ...
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Inova Health System Fairfax, United StatesJob Description · Inova Health System is seeking a Registered Nurse (RN) ED - Emergency Department for a nursing job in Fairfax, Virginia. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: days · ...
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Inova Health System Falls Church, United StatesJob Description · Inova Health System is seeking a Registered Nurse (RN) Nurse Navigator for a nursing job in Falls Church, Virginia. · Job Description & RequirementsSpecialty: Nurse Navigator · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type ...
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Inova Health System Fairfax, United StatesJob Description · Inova Health System is seeking a Registered Nurse (RN) Nurse Navigator for a nursing job in Fairfax, Virginia. · Job Description & RequirementsSpecialty: Nurse Navigator · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type: Sta ...
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Inova Health System Falls Church, United StatesJob Description · Inova Health System is seeking a Registered Nurse (RN) Clinic Oncology for a nursing job in Falls Church, Virginia. · Job Description & RequirementsSpecialty: Oncology · Discipline: RN · Start Date: ASAP · Duration: Ongoing · Shift: days · Employment Type: Staff ...
Oncology Patient Specialist 1 - Fairfax, United States - Inova
Description
Job DescriptionThe Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within established quality standards while contributing to a safe patient care environment. Performs assigned duties related to the patient intake process of patients to oncology services.
Job Responsibilities
Experience - 2 years of experience in a healthcare patient access, healthcare revenue cycle or customer service setting.
Education - High School diploma or equivalent.
About Us
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
