Account Manager/Director - San Francisco, CA, United States - Blend

Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people.

With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence.

The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy.

We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

Support the Account Leaders in running and growing the a major retail account. The Account Director is expected to be on-site at the client (Bay Area % of the time.
Primary Responsibility - Supporting the Account Leaders around day-to-day needs of the account. Supporting communications and presentations to the client

Facilitating and managing SOW's, documentation, etc., Helping to manage internal Blend needs around the client such as pipeline management, forecasting, etc.

Supporting the Account Leaders in developing growth plans both short term and long term
Supporting the development of account plans around resource needs
Creating and managing intake systems for client requests, including new projects
Providing a first point of contact for client and escalating issues / concerns / opportunities appropriately to Account Leaders
Developing and maintaining client and relationship organization maps, dossiers and related materials to support growing Blend's presence
Managing account coordinator and helping skills/career development
Holding delivery teams accountable for project plans, timelines and deliverables
Client and relationship management
~ Project management
~ Understanding of data science and consulting
~Eager and excited about helping to grow a big account and advance in their career
~ Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, paid holidays, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.

Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success.