System Support Engineer - Chicago, United States - WiseTech Global
Description
WiseTech Global is a world-leading software company building software for the global logistics industry.We are united in our mission to create breakthrough products that enable and empower those who own and operate the supply chains of the world.
Our software products are relied upon by the top 25 freight-forwarding companies globally as well as over 18,000 other logistics businesses.
At WiseTech, we operate a hybrid environment, and for this role, we are seeking a Systems Support Engineer, experienced across Windows & Linux infrastructure, both physical and virtual.
The suitable candidate will support our Chicago data centre On- site involving weekend support between the hours of 8.30am to 5pm from Thursday to Monday.
Key Responsibilities:
Available to work to a roster or schedule to administer, maintain and service IT infrastructure through out of business hours and weekend, and to handle emergency issues.
Perform on-site and remote technical support, patching, maintenance and system administration of the infrastructure
Assist global systems engineers and business units related to the infrastructure
Monitor health and handle alerts related to the IT infrastructure
The ideal candidate will have the following essential skills:
Minimum 4 years experience in a similar role
Experience working with server and storage hardware (rack mount servers, SAN, direct attached storage and fibre channel fabric solutions)
Experience with enterprise level patching and systems administration platforms
Windows Server administration
Experience with virtualised environments (Hyper-V, VMware, KVM)
Desired Skills:
Hardware skills across multiple vendors related to servers, storage and related data centre technologies
Software skills across multiple vendors related to enterprise management such as Microsoft System Center suite, etc.
Proven experience with enterprise wide patching and maintenance, and ensure continuity of services
Windows Scripting and Unix Scripting (PowerShell, Perl, Python, Bash) highly regarded
Cloud based technology experience highly regarded, but not essential
Before you Apply
From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf.
We are a global team of passionate people enabling and empowering the supply chains of the world.
#J-18808-Ljbffr