Receiving Agent - Palm Beach, FL

Job summary

The Receiving Agent is responsible for maintaining inventory counts and quality control procedures for incoming and outgoing product shipments, maintaining stock levels up to date in accordance with hotel standards, filling outlet requisitions, and delivering products to designated areas in compliance with policies and procedures.

Responsibilities

• Maintain complete knowledge of and comply with all hotel/departmental policies and procedures.
• Maintain complete knowledge of property inventory management system and manual procedures.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Set up and organize workstations with designated supplies, forms and resource materials.
• Maintain cleanliness by sweeping and mopping of designated storage areas and coolers.
• Report delivery shortages and discrepancies to supervisor.
• Be familiar with all hotel services/facilities to respond to other hoteliers/departments inquiries accurately and promote positive hotelier relations.
• Obtain back-up information indicating missing or running out merchandise.
• Manage departmental requests and ensure order fulfillment in a timely manner.
• Participate in monthly inventory and keep updated on the products in the storerooms and where they are located.
• Keep open and clear communications with the Culinary Chefs in real time to assist in providing information and products they need.
• Check incoming shipments against product invoices; organize, store, maintain, and track all merchandise received in storage rooms.
• Maintain organization and cleanliness of the purchasing department areas daily and take action to correct any deficiencies.
• Properly prepare and deliver merchandise from storage rooms to the proper departments.
• Successfully complete all position training and certification requirements.
• Build morale and spirit, interact positively with hoteliers and guests, and take action to resolve problems to the satisfaction of all parties involved.
• Ensure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guests.
• The role may be required to perform additional tasks not specifically described above.

Job description