Cartage & Operations Coordinator (3987) - Renton - Radiant Logistics, Inc.

Description

Cartage & Operations Coordinator

• Job Type: Full-Time (On-site)
• Location: Kent, WA
• Salary Range: $ $32.00 Hourly Range

Position Summary

The Cartage & Operations Coordinator is responsible for overseeing daily transportation activities to ensure shipments are picked up, delivered, and billed accurately and on time. This role coordinates pickups, deliveries, billing, and accessorial charges while serving as a key communication pint between drivers, customers, and internal teams. In addition, this position support warehouse and driver operations during peak volume or staffing shortages, including assisting with loading/unloading and operation company vehicles as needed.

Key Responsibilities

Operations Coordination

• Coordinate daily recovery work from linehaul and airlines.
• Prepare and distribute delivery receipts and driver manifests.
• Schedule customer-requested pickup appointments.
• Monitor and update shipment statuses (OH, OFD, POD, etc.) and communicate delays or issues promptly.
• Resolve service issues, including rescheduling deliveries when needed.
• Provide accurate and timely updates to customers to ensure high service levels.

Billing & Documentation

• Manage accessorial charges by notifying customers, obtaining approvals, and ensuring accurate billing.
• Process billing by rating jobs, confirming charges, and verifying accuracy.
• Collect and review all driver documentation, including pre- and post-trip reports.

Equipment & Fuel Oversight

* Work with the leasing company to address equipment breakdowns and schedule maintenance.* Monitor fuel needs, usage, and receipt tracking.

Driver Responsibilities (as needed)

• Deliver products from the warehouse to customers safely and on time.
• Stack, palletize, move, and organize products as needed.
• Verify products against delivery and pickup receipts.
• Operate company-owned and leased trucks for shipping, receiving, pickup, and delivery activities.
• Maintain company property in excellent condition; comply with traffic laws and all transportation safety procedures.
• Load and unload trucks.
• Report delays, accidents, mechanical problems, or other transportation issues.
• Perform other duties as assigned to support daily operations.

Qualifications

• High school diploma or equivalent required; business-related education preferred.
• 2+ years of experience in cartage, transportation, or logistics operations.
• Strong knowledge of Greater Seattle Area geography.
• Proficiency in Microsoft Office; experience with SAP/TM or similar TMS preferred.
• Excellent customer service and communication skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Detail-oriented with the ability to multitask and prioritize effectively.
• Team-oriented with strong negotiation and interpersonal skills.
• Must be able to pass a TSA background check and DOT Medical Physical.
• Valid Washington State Driver's License.
• 21+ years of age.
• Ability to safely operate powered industrial equipment such as forklifts.

Work Schedule & Environment

• Full-time role, 8 hours per day with required meal and rest breaks.
• Punctuality and consistent attendance required.
• Climate controlled office environment with moderate noise level; must be able to work in a warehouse environment as needed.

Physical & Other Requirements

• Ability to sit, walk, talk, hear, and use hands for computer work.
• Ability to assist with vehicle loading and unloading; lift/push/pull up to 60lbs as needed.
• Ability to climb into and operate a box truck during peak volume or driver absences.
• Vision requirements include close, distance, and peripheral vision, as well as the ability to adjust focus.
• Ability to perform basic math functions (add, subtract, multiply, divide).
• Ability to read and interpret documents, reports, and instructions; write clear correspondence; and communicate effectively with internal and external partners.

Communication

Internal: Operations, Supervisors, General Managers, Drivers, Warehouse Personnel

External: Customers, shippers, vendors (coordination, service updates, billing)

Compensation & Benefits

Salary Range: $ $32.00 Hourly Range

Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

Featured Benefits

• Medical, Dental, and Vision insurance (employee and family coverage).
• Company-paid basic life insurance.
• Short-Term & Long-Term Disability insurance.
• Health Savings Account with company contributions.
• Flexible Spending Account options.
• 401(k) retirement savings plan with 3.5% employer match.
• 80 hours of front-loaded Sick Pay.
• 80 hours of Vacation Pay annually, with increases based on tenure.
• 7 paid holidays per year.
• Employee Assistance Program (EAP).

About Radiant

Radiant Logistics, Inc. ) (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.