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Old Saybrook

    Banquet Server - Old Saybrook, United States - Saybrook

    Saybrook
    Saybrook Old Saybrook, United States

    1 week ago

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    Description

    Job Location Saybrook Point Resort & Marina - Old Saybrook, CT * Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

    Conforms to AAA Four Diamond Standards.

    Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure room is set up as contracted.

    Be aware of the location of all function rooms and the various types of setups, including, but not limited to classroom style; theatre style; conference style; u-shape; hollow square; and rounds.

    Prepare rooms for use; adjusting lights, sound volumes, adjust curtains, and temperature as needed for before guests arrive.

    Know the menu for each function that you serve and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.

    Set all tables in your area properly and uniformly in accordance with the set guidelines for each function.

    Creatively and properly set-up and break down all buffets and other special food service tables and equipment.

    Be in communication with the Banquet Captains/Banquet Manager(s)/Banquet Chef regarding any special needs.

    Report food allergies to manager as soon as possible.

    Ensure proper use, storage and maintenance of all A/V and meeting room equipment.

    Communicate any areas of need, problems, and concerns to Banquet Manager(s)/Banquet Captains.

    Maintain proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.

    Pour wine at the tableside.

    Complete all assigned side work, such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing serving equipment etc.

    Perform all other duties as assigned by management.

    Fully aware of and comply with Inns policies and procedures as identified in the procedure manual and handbook.

    Adhere to all Health and Safety policies and procedures.

    Ability to work quickly and as a team in a fast-paced environment

    Positive interpersonal skills required.

    Ability to read and comprehend written instructions

    Ability to multi-task effectively

    Excellent communication skills

    To perform this job successfully, the individual must be able to stand, move and work throughout the banquet function area and property, including walking up to 1 mile, climbing stairs and stand for the duration of the shift.

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

    The associate must regularly lift and/or move up to 50 pounds.

    Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

    Previous waitstaff experience a plus

    Knowledge of catering practices preferred

    **Competencies**

    Ability to work quickly and as a team in a fast-paced environment

    Positive interpersonal skills required.

    Ability to read and comprehend written instructions

    Ability to multi-task effectively

    Excellent communication skills

    **Required education and experience**

    High school diploma/GED preferred

    Minimum 18 years of age

    **Preferred education and experience**

    Previous waitstaff experience a plus

    Knowledge of catering practices preferred

    **Additional eligibility requirements**

    Maintains all current licenses and certifications

    Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.

    Maintains high standards for work area and appearance and presents self in highly professional manner to staff and guest.

    Available days, evenings, weekends, holidays and extended hours as business dictates.

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