Client Engagement Manager - Westmont - rSTAR Technologies

    rSTAR Technologies
    rSTAR Technologies Westmont

    20 hours ago

    $65,000 - $120,000 (USD) per year * Technology / Internet
    Description

    Client Engagement Coordinator-Manager (Mid Level)

    You must have experience working with an IT Service firm.

    We are seeking a detail-oriented and proactive Client Engagement Coordinator-Manager to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.

    This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.

    This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office.

    Core Role Purpose

    Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.

    Help ensure consistency, organization, and visibility across sales and client engagement activities.

    Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.

    Key Responsibilities

    Lead Coordination & Pipeline Support

    • Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
    • Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
    • Work with Client Partners to:
    • Track follow-ups and next steps
    • Monitor pipeline movement and aging
    • Ensure activities and notes are properly logged
    • Help maintain accurate CRM data to support reporting and forecasting.

    Sales Operations & Reporting Support

    • Assist with preparation of pipeline reports, dashboards, and scorecards.
    • Support weekly and monthly pipeline review processes.
    • Help identify gaps in follow-up, data quality, or process adherence.
    • Provide administrative and analytical support to sales and engagement leadership.

    SOW & Renewal Coordination (Support Role)

    • Assist with the preparation and tracking of Statements of Work (SOWs).
    • Help monitor renewal timelines and flag upcoming renewals.
    • Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.

    Pre-Sales & Proposal Support

    • Support proposal development, pricing inputs, and deal coordination.
    • Help gather inputs from internal teams and ensure timely submissions.
    • Assist with staffing models and deal documentation.

    RFP / RFI / RFQ Support

    • Assist in coordinating RFP, RFI, and RFQ responses.
    • Track deadlines, inputs, and submission requirements.
    • Help ensure responses are complete and submitted on time.

    Salesforce Hygiene & Process Support

    • Support Salesforce data hygiene by:
    • Updating lead and opportunity records
    • Logging activities and notes
    • Assisting with forecast updates
    • Help maintain standard sales and engagement processes.
    • Identify process gaps or inefficiencies and escalate opportunities for improvement.

    Cross-Functional Coordination

    • Act as a coordination point between Client Partners and internal teams including:
    • Delivery & Practice Leaders
    • Finance, Legal, Talent, and Operations
    • Help ensure information flows smoothly across teams during sales and engagement cycles.

    Required Qualifications

    • 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
    • Experience working with CRM tools (Salesforce preferred)
    • Strong organizational skills and attention to detail
    • Comfortable working with data, tracking tasks, and managing follow-ups
    • Strong written and verbal communication skills
    • Interest in growing a career in client engagement, sales operations, or consulting
    • Background or exposure to IT consulting, technology services, or B2B environments is a plus
    • Local to Chicago, IL with ability to work hybrid from the Westmont office

    Why This Role at rSTAR

    • Great entry-to-mid-level role with visibility into sales, consulting, and client engagement
    • Hands-on exposure to pipeline management, proposals, and client operations
    • Clear growth path into senior sales operations, engagement management, or consulting roles
    • Supportive environment with strong mentorship and learning opportunities
    * This salary range is an estimation made by beBee
  • Work in company

    Client Engagement Manager

    Only for registered members

    We are seeking a detail-oriented and proactive Client Engagement Coordinator-Manager to support client engagement operations, lead management, and sales execution. · This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline vis ...

    Westmont

    5 days ago

  • Work in company

    Client Engagement Manager

    Only for registered members

    We are seeking a results-driven Client Engagement Manager to own client engagement operations, · sales execution, and lead management.This is an onshore, Chicago-based role. · 6–10+ years in Client Engagement, Sales Operations, · Account Management, or Consulting · ...

    Westmont

    3 weeks ago

  • Work in company

    Client Engagement Manager

    Only for registered members

    We are seeking a results-driven Client Engagement Manager to own client engagement operations, sales execution, and lead management while working day-to-day with Client Partners to track performance, pipeline health, and revenue outcomes. · ...

    Westmont, IL

    3 weeks ago

  • Work in company

    Junior Client Engagement Manager

    Only for registered members

    We are seeking a results-driven Client Engagement Manager to own client engagement operations, sales execution, and lead management, · Act as the central operational backbone for Client Engagement—coordinating all incoming leads, · Manage Salesforce rigor, enforce follow-ups, · E ...

    Westmont

    2 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    Dice is the leading career destination for tech experts at every stage of their careers. Our client, Ztek Consulting, is seeking the Engagement Manager. · ...

    Chicago

    3 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    We are seeking an Engagement Manager, Customer Success, to lead digital, data science, and analytics initiatives for a global CPG client. · This is a client-facing leadership role focused on embedding digital insights, · enabling data-driven decision-making, and expanding engage ...

    Chicago

    1 month ago

  • Work in company

    Engagement Manager

    Only for registered members

    Manage large programs in ERP/Ecommerce/SCM/MDM/Inventory. Experience in customer relationships, multiple stakeholders setup and deliverable commitment. · ...

    Chicago $38,000 - $130,000 (USD)

    3 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    Management of large programs in a Delivery Manager/Engagement Manager capacity. Experience in handling customer relationships and managing multiple stakeholders. · ...

    Chicago $38,000 - $130,000 (USD)

    4 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    You will partner closely with our team and clients across the industry (payors, providers, specialty health, investors) to deliver on and amplify their mission. · ...

    Chicago $150,000 - $285,000 (USD)

    1 month ago

  • Work in company

    Engagement Manager

    Only for registered members

    Management of large programs in a Delivery Manager / Engagement Manager capacity. · Experience in handling customer relationships, · ...

    Chicago, IL

    4 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    Management of large programs in a Delivery Manager / Engagement Manager capacity. · ...

    Chicago

    4 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    We're a professional services company at the intersection of marketing and technology — partnering with ambitious brands to solve complex challenges, accelerate growth, and drive performance. We believe our biggest asset is our combination of different backgrounds, cultures, · an ...

    Chicago $62 - $83 (USD)

    1 month ago

  • Work in company

    Engagement Manager

    Only for registered members

    We're obsessed with making hard work pay off, · for our people, our customers and the world around us. · The minute you join you'll feel it. Not just in the products we build, · but in how we show up for each other.About The TeamCome join the Paradox team at Workday Paradox helps ...

    Chicago $109,700 - $176,300 (USD)

    3 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    The Engagement Manager is a role that will join a team focused on driving digital marketing transformation at the enterprise-level for an account. This individual will have a proven record of accomplishment in leading, delivering, and managing complex digital solutions for our cl ...

    Chicago $62 - $83 (USD) Part time

    1 month ago

  • Work in company

    Bilingual Recruiting, Onboarding, Employee Engagement Manager

    Only for registered members

    This role focuses on overseeing the entire process of bringing new employees into Premier from initial recruitment to their full integration and engagement within the organization ensuring a smooth transition and positive experience for new hires through effective onboarding stra ...

    Oak Brook, IL

    1 month ago

  • Work in company

    Engagement Manager

    Only for registered members

    We're obsessed with making hard work pay off for our people and customers. · The Engagement Manager will manage full lifecycle deployments utilizing the Workday Deployment Methodology for low/medium deployments. ...

    Chicago $99,700 - $176,300 (USD)

    1 month ago

  • Work in company

    Engagement manager

    Only for registered members

    About WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. · ...

    Chicago, IL

    1 month ago

  • Work in company

    Engagement Manager

    Only for registered members

    The Bronzeville Group is a leading healthcare consulting firm advising public and private healthcare organizations on strategy, growth, and innovation. We support clients across the healthcare spectrum including health systems academic medical centers safety-net hospitals indepen ...

    Chicago, IL

    1 month ago

  • Work in company

    Engagement Manager

    Only for registered members

    We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money and agents we're shaping the future of work so teams can reach their potential and focus on what mat ...

    Chicago $109,700 - $176,300 (USD)

    3 weeks ago

  • Work in company

    Engagement Manager

    Only for registered members

    The role of engagement manager involves partnering with clients across the healthcare industry to deliver on and amplify their mission. · ...

    Chicago, IL

    1 month ago

Jobs
>
Client engagement manager
>
Jobs for Client engagement manager in Westmont