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Lihue

    Part-Time Host/Hostess - Lihue, United States - Sonesta International Hotels Corporation

    Sonesta International Hotels Corporation
    Sonesta International Hotels Corporation Lihue, United States

    2 weeks ago

    Default job background
    Part time
    Description
    Job Description Summary

    A Host, or Greeter, is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.

    Job Description
    • Greeting guests as they enter, and putting them on a waiting list as necessary.
    • Providing guests with menus and answering any initial questions.
    • Seating guests at tables or in waiting areas.
    • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
    • Engaging with guests to ensure they're happy with food and service.
    • Responding to complaints and helping to resolve them.
    • Answering phone calls, taking reservations and answering questions.
    • A knowledge of the menu.
    • Helping out with other positions in the restaurant as needed.
    • Providing great customer service.
    Hostess Requirements:
    • High school diploma or equivalent preferred.
    • Ability to provide top notch customer service in a fast-paced environment.
    • A positive attitude and ability work well under pressure with all restaurant staff.
    • Does high-quality work while unsupervised.
    • Able to work in a standing position for long periods of time.
    • Able to safely lift and easily maneuver trays of food when necessary.
    • Willing to follow instructions and ask questions for clarification if needed.
    • Able to handle money accurately and operate a point-of-sale system.
    • Able to work in a busy restaurant environment.
    • Restaurant experience a plus.
    Additional Job Information/Anticipated

    Pay Range

    $24.30-$25.79 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

    Benefits

    Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
    • Medical, Dental and Vision Insurance
    • Health Savings Account with Company Match
    • 401(k) Retirement Plan with Company Match
    • Paid Vacation and Sick Days
    • Sonesta Hotel Discounts
    • Educational Assistance
    • Paid Parental Leave
    • Company Paid Life Insurance
    • Company Paid Short Term and Long Term Disability Insurance
    • Various Employee Perks and Discounts
    Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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