Head/Director of Marketplace Performance - San Francisco - Scoutbee

Description

Head/Director of Marketplace Performance

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
About Scoutbee

At Scoutbee, we're building the world's most intelligent supplier discovery and qualification platform, powered by AI and backed by a rapidly growing network of global buyers and suppliers. We're growing fast and hiring a Head/Director of Marketplace Performance to drive activity and engagement across our buyer‑supplier marketplace. In this role, you'll ensure buyers are actively using the platform to find suppliers and publish sourcing events, while keeping suppliers engaged and aligned with demand. The result: real value for suppliers, better outcomes for buyers, and a marketplace that grows sustainably over the long term.

This is a highly strategic and cross‑functional role. You'll work across product, growth, supplier experience, and customer success – connecting the dots to unlock marketplace potential. You'll engage with senior leaders, shape segment‑specific strategies, and lead programs from concept to execution.

Your Role in Our Beehive

• Strategy & Planning: Develop frameworks to segment buyers and suppliers, identify gaps or opportunities, and lead initiatives (e.g. launching new programs) to improve marketplace liquidity.
  
• Marketplace Health: Own the KPIs that keep our marketplace in balance, ensuring both buyers and suppliers get meaningful value from their activity.
  
• Buyer‑side Activation: Partner with buyer‑facing teams to grow usage of search, sourcing event publishing, and engagement with supplier profiles, improving throughput and conversion.
  
• Cross‑functional Leadership: Partner with buyer‑ and supplier‑facing teams to activate key categories, increase sourcing activity, and align marketplace actions with demand and supply.
  
• Program Management: Lead initiatives that span sales, product, and operations. You'll keep timelines on track, align stakeholders, and measure outcomes to ensure marketplace performance improves.
  

What you bring to our beehive

• 8+ years of experience in strategy, operations, product, or marketplace roles – ideally in B2B or procurement‑related contexts.
  
• A track record of owning metrics and leading initiatives that deliver measurable business impact.
  
• Strong analytical and strategic thinking skills, with the ability to segment complex ecosystems and build clear go‑to‑market strategies.
  
• Exceptional project management and cross‑functional leadership ability.
  
• Clear, structured communicator who's comfortable engaging with senior stakeholders.
  
• Experience building and scaling a two‑sided marketplace, B2B SaaS, or procurement platform.
  
• A low‑ego, collaborative mindset with a willingness to roll up your sleeves and dive into the details when needed.
  
• Bonus: Experience in a Post‑Merger Integration environment.
  

What success looks like

• Increased buyer‑side activity via growth in searches, sourcing events, and supplier engagement.
  
• Higher supplier match rates based on improved availability and relevance to buyer demand.
  
• Stronger category‑level liquidity with measurable improvements in activity and conversion.
  
• Tangible impact from cross‑functional alignment with shared goals across buyer / supplier teams.
  
• Clear marketplace performance metrics and repeatable frameworks that guide future investment and expansion.
  

What's in it for you?

• Opportunity to help shape the world's biggest procurement network.
  
• Work cross‑functionally with top talent across GTM, product, and platform teams.
  
• Competitive compensation and wellness budgets.
  
• Remote‑flexible, mission‑driven culture committed to better global procurement.
  

Worried that you don't quite tick all the boxes? Don't sweat it. For us, personality and willingness to grow and learn are more important than qualifications. We're aware that underestimation of one's own abilities or imposter syndrome can be reasons why someone doesn't apply. We say that not knowing it all can actually be a good thing and that we're more than happy to support – and learn from – our new employees while they find their feet at Scoutbee.

We'd love to hear from you

At Scoutbee, we're on a mission to connect. Our employees focus on shared experiences so they can have a more accurate view of the world. This enables us to innovate, challenge our own ideas and assumptions, and be ourselves at work. For us, personality and cultural fit are more important than qualifications. xhmxlyz If you're worried that you don't quite tick all the boxes, don't be. We say that not knowing it all can actually be a good thing and we're more than happy to support – and learn from – our new colleagues while they find their feet at Scoutbee.

Scoutbee is an equal opportunities employer

All qualified applicants will receive consideration for employment without regard to ethnic background, color, religion, gender, sexual orientation, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.