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    IT SPEC - Sioux Falls, SD, United States - Department of the Air Force

    Default job background
    Technology / Internet
    Description
    Duties As an IT SPECIALIST (CUSTSPT), GS , you will: This position is located in the Operations Section of a Base Communications Unit, Mission Support Group, in an Air National Guard Wing
    This is an Air National Guard (ANG) Dual Status Technician position requiring military membership, compatible military skill assignment, and classification
    This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants
    The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations
    The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications
    Requirements Conditions of Employment


    • National Guard Membership is required.
    • Males born after 31 December 1959 must be registered for Selective Service.
    • Federal employment suitability as determined by a background investigation.
    • May be required to successfully complete a probationary period.
    • Participation in direct deposit is mandatory.
    • Must obtain and maintain a minimum of SECRET clearance
    However, TOP SECRET (TS) security clearance with eligibility for access to Sensitive Compartmented Information (SCI).


    • Must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 6 months of employment.
    • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968
    Qualifications


    NATIONAL GUARD MEMBERSHIP IS REQUIRED:
    This is an excepted service position that requires membership in a compatible military assignment in the National Guard
    Selectee will be required to wear the military uniform
    Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment


    COMPATIBLE MILITARY ASSIGNMENT:
    Selected individual must be assigned to a compatible military position in the following AFSC upon date of hire: 1D7XXX
    Military grade inversion within the full-time work force is not permitted
    The military grade of the full-time supervisor must equal or exceed the military grade of personnel supervised


    BASIC REQUIREMENTS:
    At the GS-11 level, Ph.
    D
    or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.
    D
    or equivalent doctoral degree

    Undergraduate or Graduate Education:
    Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks
    OR Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate
    For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below

    The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.


    • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
    • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

    AND SPECIALIZED EXPERIENCE:
    1-year specialized experience in the competencies/knowledge, skills and abilities listed
    Specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization
    Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls
    Experience that required adaptations of guidelines or precedents to meet the needs of the assignment
    Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion

    Knowledge, Skill, and Abilities (KSAs): Applicants are strongly encouraged to submit a separate sheet(s) addressing the Knowledge, Skills and Abilities (KSAs) and how they relate to work experience, education or training.


    • Knowledge of the interrelationship of multiple IT systems.
    • Skill to analyze and apply methods and practices for recovering, adjusting and modifying IT systems to solve complex problems.
    • Skill to provide customer support.
    • Skill in planning the sequence of actions necessary to accomplish an IT related assignment.
    • Knowledge of techniques and requirements appropriate to a computer specialty area in an organization
    Education Substitution of Education for Basic Requirement -• At the GS-11 level, Ph.
    D
    or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.
    D
    or equivalent doctoral degree

    Undergraduate or Graduate Education:
    Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks
    All academic degrees and coursework must be from accredited or pre-accredited institutions
    Additional information


    INCENTIVES:
    Recruitment or relocation incentive may be offered dependent on budget


    BENEFITS:
    The federal government offers a number of exceptional benefits to its employees which may include Flexible Spending Accounts, Health Insurance, Annual Leave, Life Insurance, Long Term Care Insurance, and Retirement Program
    For additional information about current federal benefits visit web site MILITARY


    INCENTIVES:
    Military Technicians are ineligible for military enlistment, retention, and student loan repayment bonuses
    Acceptance of a Technician position over 180 days will result in suspension or termination of these military incentives
    It is the applicant's responsibility to contact the South Dakota National Guard Education Services Office for more information regarding military enlistment, retention and student loan repayment incentives


    EQUAL EMPLOYMENT:
    The South Dakota National Guard is an equal opportunity employer and cannot discriminate against an employee or applicant with respect to the terms, conditions or privileges of employment on the basis of race, color, religion, sex (includes gender or sexual harassment), sexual orientation, national origin, age, disability (including pregnancy), marital status or political affiliation
    Applicants or employees may contact the South Dakota National Guard Equal Employment Office at if they believe they have been the victim of unlawful discrimination

    If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( ).


    • Benefits Help A career with the U.S
    government provides employees with a comprehensive benefits package
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
    Opens in a new window Learn more about federal benefits
    Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
    Contact the hiring agency for more information on the specific benefits offered
    How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above


    EVALUATION METHODS:

    Each applicant considered to possess the minimum qualification requirements will be further evaluated in accordance with the procedures outlined in SDNG Technician Pamphlet 335-T and subsequent MOAs.


    • Benefits Help A career with the U.S
    government provides employees with a comprehensive benefits package
    As a federal employee, you and your family will have access to a range of be

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