IT Ticketing Manager - Latin America
1 week ago
Job summary
+This role enhances employee productivity by managing internal ticketing platforms.
+,+
Responsibilities
+- Serve as administrator for internal ticketing ecosystem.
- Maintain backlog of feature requests and prioritize enhancements.
- Build automated workflows for ticket categorization.
Qualifications
+- Bachelor's degree in Computer Science or related field.
- 5 years of ServiceNow administration experience including troubleshooting.
+,+
Job description
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