Experienced Service Advisors - Sherman
3 days ago
Job description
Service Advisors
Achieve More. Earn More.
Hyundai of Sherman is excited to welcome motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.
Employee Benefits & Compensation Package:
- Paid time off (PTO) and Holiday pay
- Company paid life insurance
- Health and wellness plans
- Medical, dental, vision, and supplemental insurance
- Flexible Spending accounts
- Financial retirement plans WITH COMPANY MATCHING
- 401K and ROTH
- Employee Discounts
Role Responsibilities
- Guide Customers: Explain repair recommendations, costs, and service options while addressing questions and ensuring a positive experience.
- Manage Service Records: Maintain accurate customer and vehicle files, process invoices and payments, and verify warranty coverage.
- Promote Services: Recommend additional maintenance or products to support department sales goals.
- Coordinate Appointments: Schedule visits, document customer concerns, and prepare clear and accurate Repair Orders with cost estimates.
- Handle Insurance & Loaners: Verify insurance details and coordinate loaner vehicles in partnership with the Rental Agent.
Employee Prerequisites
- Flexible availability to support business needs
- Sales experience with a working knowledge of the automotive industry
- Basic computer skills and comfort navigating software systems
- Ability to complete onboarding efficiently
- Ability to stand, walk, or sit for extended periods (up to 5 hours)
- Strong verbal and written communication skills, with the ability to read and interpret documents, prepare routine reports, and interact effectively with customers, colleagues, and management
Job Type:
Full-time
We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.
#Sherman #Bonham #Gainesville #Denison #75021 #75020 #75090 #75091 #75092 #75418 #75240 #76241
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