Patient Access Associates 2 - Fairfax, VA, United States

Only for registered members Fairfax, VA, United States

3 days ago

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Job summary

Inova Physical Therapy – Fair Oaks (Float) is looking for a dedicated Patient Access Associate 2 to join the team. This is a full Time shift Monday to Friday and every other Saturday shifts vary during hours of operation from 6:45 a.m. – 7:00 p.m.
Limited hours on Saturdays from 6:50 am – 3:00 pm as needed.
Inova is consistently ranked a national healthcare leader in safety quality and patient experience We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.,

Responsibilities

  • Expresses sincere concern and empathy when dealing with customer complaints.
  • ,
  • Acesses appropriate systems/services to confirm insurance coverage or other means of payment.
  • ,
  • Communicates scheduling changes to patients staff physicians and patient representatives in a timely and professional manner.
  • ,

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