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Service Leader
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Service Leader
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Business Unit Leader Services - Chicago, United States - Provision People
Description
Summary:
Our award-winning client is seeking a Business Unit Leader to join their team.
As the Business Unit Leader of services, you will report directly to the global head and play a pivotal role in steering the profitability, market development, expansion, and growth of the services business division.
The primary focus includes leading the division's P&L, executing a strategic review, and formulating comprehensive business strategies for the next 3 to 10 years.
Responsibilities:
Oversee revenue and profitability, ensuring effective financial performance.
Conduct a detailed strategic review, researching and understanding current business dynamics.
Formulate short and long-term business strategies aligning with organizational goals.
Lead and develop a high-performing team to achieve business objectives.
Manage general administrative tasks related to the services business division.
The ideal candidate is a seasoned commercial and operational leader with experience in field services-oriented businesses, particularly navigating regulatory challenges.
Key Deliverables:
0 - 90 days – Learn: Immersion into the organization, building relationships, and understanding operations.
90 – 135 days – Synthesize: Analyze market size, segmentation, and competitors' strengths and weaknesses.
Ongoing 2024:
Achieve incremental wins for the current year.
135 – 210 days – Build: Develop a strategic plan based on a comprehensive understanding of the business landscape.
210 – 365 days – Present, edit, and finalize: Present the strategic plan to senior leadership, incorporating feedback for approval.
365 days – Execute, Nurture, and Evolve: Initiate the execution of the strategic plan, adapt to market changes, and ensure ongoing evolution.
Required Qualifications:
12-15 years of relevant career experience.
7+ years in people leadership.
P&L management experience.
Background in field-based operations for a service-oriented business.
Industry experience dealing with regulatory obstacles.
Success in strategy development and implementation.
Bachelor's degree; MBA a plus.
Turnaround experience.
Experience selling services to government entities.
Key Skills:
P&L Management.
Business Acumen.
Strategic Thinking.
Outstanding Communication Skills.
People Development and Leadership.
Collaboration with internal and external stakeholders.
Business and Market Analysis.
Critical Thinking and Innovative Solutions.
Analytical and Problem-Solving Skills.
Strong Organizational Skills.
Proficient in Microsoft Office tools and other relevant software.
Other Considerations:
Experience presenting to senior management.
Ability to manage periodic overnight travel.
Location and Community Information:
This leadership role is based in the western suburbs of the Chicagoland area, near the corporate office. The company offers a 3/2 hybrid schedule, reflecting a commitment to work-life balance.
The role plays a vital part in advancing the organization, requiring occasional overnight travel to gain firsthand insights into customer-level operations.