- Developing and giving customer training classes, both in office and at customer sites. This includes both lecture and hands-on training.
- Providing post-sales applications support either directly or through the Technical Support team.
- Presenting technical materials at tradeshows and conferences.
- Provide voice of customer to the Product Manager and develop applications for positioning Metrohm products.
- Collaborating with other applications scientists, service engineers, and stakeholders to solve problems.
- Demonstrated expertise with multivariate data classification and regressions tools including PCA, SIMCA, PLS, PCR, MLR, etc.
- Strong presentation, written, and verbal communication skills.
- Ability to work independently, apply judgement in real-time, and deal with challenging problems.
- Excellent organizational, analytical, and systematic troubleshooting skills.
- Clear vision of and commitment to providing outstanding customer service.
- Proficiency with Microsoft Excel, PowerPoint, and Word.
- Previous experience with Metrohm and B&W Tek instruments is a plus.
- Comprehensive Medical, Dental and Vision
- Basic life insurance and accidental death and dismemberment
- Short- and long-term disability
- Tuition reimbursement program
- Paid vacation, holidays, sick and personal days
- 401k savings
- And more
Applications Specialist - Riverview, United States - Metrohm
Description
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It's an exciting time at Metrohm USA
We are the North American division of world-renown Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. Our spectroscopy product line serves a broad range of end-user markets including Chemical, Pharmaceutical, Security & Defense, Energy, and Food. We are looking for a Spectroscopy Applications Specialist (SPS) with expertise in vibrational (NIR and Raman) spectroscopy to join our Tampa Bay, FL area office.
The Spectroscopy Applications Specialist is part of our US spectroscopy team that supports existing customer applications and the development of new applications. The primary responsibility entails planning and executing laboratory experiments, interpreting the data, and presenting the results to stakeholders either via remote platforms or in-person at customer sites.
Additional responsibilities include:
Education and Qualifications:
Master of Science or Ph.D. Degree in Chemistry, Physics or related field with four years of technical experience in NIR, Raman, or IR spectroscopy; or equivalent combination of education and experience.
Additional Qualifications:
Our innovative, high quality products are found in laboratories of all kinds academic, industrial, research, quality control, processing, manufacturing and scale-up and all over the world, although our efforts concentrate on North America. As part of a global entity and growing organization you will be part of a progressive and high-energy team, focused on bringing quality products to market and excelling in quality customer service. We provide a professional, dynamic environment and offer competitive salaries with an excellent benefits package. These benefits include:
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
Metrohm USA, Inc. is a federal contractor with a commitment to engage in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.
Metrohm USA, Inc. is an E-Verify employer.
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