Help Desk/PC Deployment - Coraopolis
3 weeks ago

Job summary
The Help Desk Technician will provide technical assistance and support to customer-reported issues or inquiries regarding computer systems hardware or software.Responsibilities
- Listen and ask educated questions to determine the root cause of issues in addition to providing clear and positive responses
- Monitor and respond quickly and effectively to University faculty staff and student inquiries received through the IT Help Desk ticketing system
- Provide technical assistance and support for concerns and issues related to systems software hardware
/h2 Job description
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