Internal Communications Leader Culture, Engagement, and Leadership - St Louis - Copeland Services

Description

Internal Communications Specialist

Copeland is seeking a passionate and strategic Internal Communications Specialist focused on Culture, Performance, Engagement, and Leadership Visibility. This role plays a critical part in reinforcing company values, enabling performance, fostering belonging, and strengthening trust between employees and leadership. The specialist will partner with Human Resources and senior leaders to design and deliver communications that inspire, connect, and align employees across regions and roles.

As the Internal Communications Leader, you will focus on:

Culture & Values Communication

• Reinforce the company's purpose, values, and desired behaviors through consistent, inspiring, and inclusive messaging
• Develop storytelling content that highlights employees living the values; create rituals that embed culture into daily work
• Partner with HR and leadership teams to amplify cultural initiatives and ensure messaging resonates globally
• Monitor cultural awareness and sentiment through engagement surveys and feedback loops

Performance Enablement Messaging

• Translate strategic objectives into clear, actionable messages that motivate employees and align them with business priorities
• Collaborate with business leaders to ensure clarity and consistency in performance-related communications
• Use data storytelling to demonstrate progress toward goals and celebrate achievements across channels
• Track effectiveness through goal awareness rates, alignment surveys, and manager feedback

Employee Engagement & Belonging

• Design and execute campaigns that foster inclusion, pride, and community engagement
• Elevate visibility and recognition for the Inspiring Horizons Program, celebrating employee contributions to purpose-driven initiatives
• Facilitate peer-led recognition and create spaces for employee voices through storytelling and feedback channels
• Measure impact through engagement survey scores, recognition participation, and volunteer sign-up rates

Leadership Visibility & Trust

• Prepare authentic, transparent messages for executives and senior leaders, ensuring tone and delivery build trust
• Coach leaders on communication best practices and design formats for town halls, video messages, and listening sessions
• Develop interactive opportunities for employees to connect with leadership, fostering transparency and alignment
• Track success through participation metrics, trust indicators, and leader communication effectiveness scores

Required education, experiences & skills:

• Bachelor's degree in communications, HR, or related field (or equivalent experience).
• 3-5 years in internal communications, employee engagement, or leadership communications roles
• Demonstrated passion for communications, with a strong commitment to crafting clear, engaging, and impactful messaging that supports organizational goals
• Strong skills in storytelling, inclusive language, and campaign planning
• Ability to manage multiple priorities in a global, fast-paced environment

Preferred education, experiences & skills:

• Experience with engagement surveys, sentiment analysis, and leadership coaching
• Familiarity with executive communication strategies and global cultural initiatives

Why Work in St. Louis, Missouri

Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.

About Our Location

Our location is the host of Copeland's corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.

Collaboration First Hybrid Work Arrangements:

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity and the power to continue to revolutionize the technology behind air conditioning, heating, and refrigeration, and cultivate a better future. Learn more about us and how you can join our team

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@