Applications Support Administrator - Albertville, United States - Progress Rail Services

Progress Rail Services Albertville, United States

1 week ago

Description

Job Purpose

Responsible for day-to-day implementation, administration, troubleshooting, maintenance, and application support for the Enterprise Transportation Management Systems (TMS), ERP Systems, HR, Payroll and Benefits, and other various software applications in use at Progress Rail.

This position is responsible for maintaining applications and systems needed by the organization to ensure they are fully functional 24/7/365, providing rapid response and support to systems as required.

Req ID

9636BR

Work Location Options

Location Options:
Hybrid - Chicago, IL: Fort Worth, TX: Jacksonville, FL; Winston Salem, NC; Albertville, AL; Louisville, KY; Kansas City, MO

City

Albertville (Hybrid)

State:
Alabama

Company Description

Railroads transport goods and people millions of miles every day. At Progress Rail, we believe in going the distance with them.

We are looking for talented and innovative team players to address the challenges of the rail industry today, ensuring success for the future.

Build a long-term career with opportunities for growth and advancement as part of a vibrant network of close to 200 global locations.

Our innovative team members work together to forge the bridge between ideas and success

As a Caterpillar company, Progress Rail is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers.

Our customers enjoy one-stop shopping and comprehensive railway solutions whether it rolls on the rail or is the rail itself.

From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet their needs.

Learn how we keep our customers rolling by following us on Facebook, Twitter, Instagram, YouTube and LinkedIn, and by visiting

Key Job Elements

Daily support of enterprise applications.

Depending on assigned area, these may include Transportation Management Systems (TMS), ERP systems (General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Planning, Purchasing, Warehousing, Sales, and Invoicing), Salesforce, HR Benefits and Payroll, etc.

;
Manage and optimize Salesforce systems, including user and license management;
Build, configure, and automate technology solutions to deliver business value;
Maintain the Salesforce Platform and security standards;
Managing data and delivering actionable analytics;
Oversee all activities related to managing changes within Salesforce, including changes to business processes, technology, and people;
Design and implement new processes within Salesforce, and facilitate user adoption of the processes;
Implement Salesforce solutions to solve business challenges, improve processes, and increase adoption;
Ongoing cleanup of processes and data;
Own all Sandbox environment management (refresh schedules, Pre / post refresh steps);
Create reports and dashboards to monitor data quality and business metrics;
Technical debt;
Identify unused or underutilized Salesforce platform features;
Develop customer-facing interfaces, including the creation and maintenance of fields, views, campaigns, and other Salesforce applications and functions;
Ability to manage/follow up support tickets in a timely fashion;
High motivated, self-starter with a collaborative, team, and growth-oriented mindset;
Create an effective training and adoption strategy to grow the Salesforce skill set across the organization;
Provide ongoing support and training to end users, including the creation and delivery of training materials, demonstrating new features, and documentation maintenance;
Ability to multi-task and be able to context switch between priorities;
Works with internal and external customers to develop test case scenarios for functional enhancements to implement systems in accordance with best practices;
Responsible for system upgrades, availability and support and act as POC for vendors;
Provide remote and onsite customer training, ranging from individuals to large groups;
Engage and interact with users to troubleshoot and resolve system issues;
Perform code deployments to systems; apply and test vendor patches and upgrades as well as server maintenance with limited business impact;
Collaborate with leaders to convert business requirements into technical specifications;
Adhere to SOX and IT policies and procedures in performing job duties;
Perform other job-related duties as assigned.

Education / Training

Bachelors degree in IT-related field preferred (e.g., CIS, MIS, or related technology field);

Preferred skills/certifications dependent on specific assignment may include MCITP equivalent (SharePoint) or Microsoft Certified SharePoint; Salesforce admin, K2 BlackPearl Administration Certification / Troubleshooting; K2 Cloud; or ERP proficiency; experience using / administering server operating systems (Windows Server/Linux).

Qualifications and Experience

3+ years of experience in IT with position-relevant skills;

Positions require technical support experience in the assigned area of responsibility, dependent on position (e.g., Enterprise Resource Planning (ERP) systems, SharePoint/K2 design/development, Kronos, administration experience in a production environment, etc.)

;
Familiar working in an Agile Development environment, participating in standups/SCRUM meetings with teams (both on/offshore;
Experience assisting the Product Owner/SCRUM Master in writing user stories based on requirements;
Deploy regular releases in an Agile approach;
Atlassian Jira knowledge a plus;
Knowledge of how to monitor and understand SQL Server Reporting Systems;
Experience with Segregation of Duties and SOX Controls;
Proficient with Microsoft Office (especially Excel);
Highly self-motivated and directed, with keen attention to detail, sense of urgency;
Proven organizational skills with project management experience;
Ability to operate calmly in a fast-pace and ever-changing technology environment;
Ability to manage multiple tasks at once and prioritize accordingly;
Well-developed analytical and problem-solving skills;
Excellent customer service and communication skills;
Passion for researching and implementing new technologies.

Benefits

Competitive Salary
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Medical/Dental/Vision/Life/Disability Insurance
Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
Flexible Spending Accounts
Paid Vacation
Paid Holidays
Paid Time-Off (PTO)
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Site specific Production and Incentive Plans
Site specific Step and Skill Level Wage Adjustment Plans
Site Specific Relocation and Sign-on Bonus Programs

*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.

EEO
Equal Opportunity Employer Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities

Job Category

Information Technology

PRS Facility Location

Albertville, AL (PRSC Corp HQ

Applications Support Administrator

3 weeks ago

Progress Rail Services Albertville, United States

Job Purpose · Responsible for day-to-day implementation, administration, troubleshooting, maintenance, and application support for the Enterprise Transportation Management Systems (TMS), ERP Systems, HR, Payroll and Benefits, and other various software applications in use at Pro ...
Shopping (n)

3 weeks ago

Cascade Ventures Marshall, United States

We are looking for a convincing and competent Purchasing Employee in full-time for a long-term position as part of a direct placement. This is an attractive and modern company in the automotive supplier industry located in 28832 Achim, known for its precision and versatility. · Y ...
Quality Management Employee

3 weeks ago

NovaWorks Albertville, United States

Albertville Quality Management Employee (m/f/d) · Location: Haren · Working Hours: Full-time · With 1,400 employees and 24 locations worldwide, we are a continuously growing company since our founding in 1972. We specialize in mobile space solutions using container construction. ...
Middle School Principal

4 weeks ago

Fauquier County Public Schools - Human Resources Marshall, United States

Specific Location: Marshall Middle School, Marshall, VA · Company Description · Fauquier County Public Schools - Human Resources provides services to both Fauquier County Government and Fauquier County Public Schools. We offer a competitive salary and comprehensive benefits packa ...
IT support employee, IT support specialist, IT employee

3 weeks ago

Spectrum Ventures Boaz, United States

IT Support Employee (m/f/d) · Full-time, permanent, Bochum · JOB DESCRIPTION · g.a.s.t. in Bochum is looking to fill a position in IT support as soon as possible. The position is initially limited to two years. · YOUR TASKS · You support users in application support by analy ...
CIM Technician II

2 weeks ago

ZF Group Marshall, United States

Responsibilities · Provide first level computer support to all CIM systems on the production floor to include · Installing computer cable for equipment moves · User network administration · Implementation and maintenance of Trace System · Works under direct supervision and selec ...
Physician (MD/DO) - Emergency Medicine in Marshall, MN - Excellent Benefits 2024-05-30

3 weeks ago

LocumJobsOnline Marshall, United States Full time

LocumJobsOnline is working with CompHealth to find a qualified Emergency Medicine MD in Marshall, Minnesota, 56258 · About The Position · You will enjoy working in this small city in the upper Midwest. It has the amenities of larger cities, access to the great outdoors, and is an ...
Shopping assistant

3 weeks ago

BlueHorizon Solutions Boaz, United States

We are a high-performance production and trading company with a focus on organic and conventional agricultural products. For more than 30 years, we have been supplying our customers with high-quality, mainly frozen foods. Our pursuit of the highest quality standards and flexible ...
TDEM County Liaison Officer, Harrison

1 week ago

The Texas A&M University System Marshall, United States

Job Description · GENERAL DESCRIPTION: · The Texas Division of Emergency Management (TDEM) is an emergency response entity and this status can affect working hours, travel and change in duties as needed. This position performs complex consultative services and technical assist ...
SharePoint Developer

1 week ago

Andworx Albertville, United States

Andworx is hiring a SharePoint Developer to play an important role in the development of mission and collaborative operational applications. As SharePoint Developer, you will be working on an Agile team that develops custom SharePoint solutions. You will work with a team of Share ...
Psychologist Outpatient Part Time

7 hours ago

Oaklawn Hospital Marshall, United States Part time

Job Summary: · Provides psychological assessment, psychological testing and individual, family, and group therapy to clients of Oaklawn Psychological Services. Also provides clinical support to other hospital programs as needed. Participates in outpatient Peer Review meetings an ...
Full-Time Speech Language Pathologist Needed

1 week ago

Soliant Marshall, United States Full time

Minimum 1+ years speech therapy experience required. · Full-Time Speech Language Pathologist Needed | Marshall, MI | Hiring Now | 24/25 School Year · BlazerWorks is seeking a dedicated Speech Language Pathologist to join our school district team in the Marshall, MI area. This po ...
Clinical Director

3 weeks ago

CHRISTUS Health Marshall, United States

· Summary: · Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards. · Responsibilities: · • Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care ...
Materials Specialist, Planner

4 days ago

Progress Rail Services Albertville, United States

Job PurposeSupport Operations through analytical and administrative tasks focused on material and production requirements and schedules. Work is of a technical nature with decisions made within the limits of general procedures and specifications. Some direct guidance received fro ...
Grant or Contract Coordinator

3 weeks ago

State of Minnesota Marshall, United States Paid Work

Working Title: Grant or Contract Coordinator · Job Class: State Program Administrator, Coordinator · Agency: Department of Employment and Economic Development · Job ID : 77023 · Location : Statewide · Telework Eligible : Yes, may be eligible to telework up to five (5) days per we ...
Government Contract

2 weeks ago

Progress Rail Albertville, AL, United States Full time

Job Purpose Reviews any agreements on which government funding is accepted or used such that federal, state, or local government rules and regulations apply, including solicitations for such contracts, subcontracts, and projects, and advises on obligations required of Business i ...
Administrative Professional

3 weeks ago

PowerQuip Inc. Albertville, United States

Job Description · Job DescriptionWe're searching for a diligent office assistant to provide administrative support. You'll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, sch ...
Process Engineer

18 hours ago

AM086 Vishay HiRel Systems LLC Marshall, United States Full time

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We hel ...
Government Contracts Specialist

2 weeks ago

Progress Rail Services Albertville, United States

Progress Rail Services Corp. Government Contracts Specialist Albertville , Alabama Apply Now Reviews any agreements on which government funding is accepted or used such that federal, state, or local government rules and regulations apply, including solicitations for such contract ...
Program Support Specialist

18 hours ago

National Experienced Workforce Solutions Marshall, United States ACES/NRCS

Program Support SpecialistID:AMN-065Location:MarshallProgram:ACE · Wage/Hr:$24.99Hours/Week:32 - 40Minimum Age:55 · Being Age 55 or Older is Good for The Environment The Agricultural Conservation Experienced Services (ACES) Program offers unique opportunities in Scientific, Techn ...