Website/ Technical Support Specialist - Olympia, United States - FixedOPS Marketing LLC

Description

Position title

Website/ Technical Support Specialist

Description

Were seeking a well-rounded candidate to join our small but growing team as a Website Support Specialist. In this position youll help launch our products on clients webpages.

Your duties will include:

• Updating offers for existing clients as requested
• Contact our clients website vendors to integrate our products into their existing site
• Review all accounts for ongoing proper installation of our products
• Troubleshoot technical issues as they arise
• Provide tier 2 support to our sales team, account managers, and resellers to assist them.

If you have experience in creating or maintaining websites and customer service skills, this job would be a great fit for you.

Having background experience in marketing and/or html will be helpful, but is not required.

You are familiar with Google drive and apps like Sheets, Docs, etc., keen on improving processes, thorough, organized, and a clear communicator over the phone and in email.

Responsibilities

• 1+ years remote customer service experience (required)

Please have one or more of the following skills or experiences before applying:

• 1+ years working in a car dealership
• Associates degree (or higher) in communications, marketing, online marketing, website production, or field with related experience
• 1+ years providing online marketing support for websites, seo or paid advertising
• 1+ years working as an account coordinator or project manager

Qualifications

• 1 year remote customer service experience (required)
• 1 year marketing coordinator experience (preferred)

Education

Associate (preferred)
Job Benefits

This is a permanent full-time, W-2 position. Currently, all employees are remote, but we will be moving to an office in Vancouver, WA this year. Once the office is established, this position will require significant in-office presence, with occasional remote work opportunities.
A laptop and phone hardware will be provided. The work schedule is 9 A.M. till 6 P.M. pacific, with some flexibility. Candidates in Oregon and Washington near Portland only.

Benefits currently consist of 2 weeks of PTO given in the first year, plus paid holidays and a somewhat flexible schedule.

Job Type:
Full-time


Pay:
$20.00 per hour


Benefits:

• Paid Time Off
• Health, Dental and 401K in process

Job Location

Remote work from:
OR, WA

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