Support Officers - Washington DC - PushPress

    PushPress
    PushPress Washington DC

    1 week ago

    Description

    Job Description

    We are seeking a Grow Customer Support Specialist to join our team at PushPress. As a key member of our support team, you will be responsible for providing exceptional customer service to our Grow customers.

    • You will respond to incoming Intercom chats from Grow customers and manage conversations through resolution.
    • Identify recurring issues and share trends with the Support Lead.

    To succeed in this role, you should have:

    • A strong working knowledge of PushPress Grow product or GHL.
    • Familiarity with CRM-based communication workflows.

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