FT Customer Service Associate - Winchester - Optimal Ticketing

    Optimal Ticketing
    Optimal Ticketing Winchester

    3 days ago

    Description

    Customer Service Associate Role


    We are seeking a skilled and detail-oriented Customer Service Associate to join our team at Optimal Ticketing. This is a full-time opportunity with competitive pay, medical, dental & vision benefits, 401k match, and paid time off.



    Key Responsibilities:


    • Provide accurate and timely information on inventory availability, ticket status, billing, and payment transactions via phone calls and emails
    • >timelyandinaccurateprocessingofticketconsignmentandticketpurchaserequests;
    • Collaborate with the team to ensure department coverage meets established standards
    • Foster exceptional customer service by prioritizing customer needs above all else

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