Job Opening: Team Lead - New Bremen - beBeeResponsibilities

    beBeeResponsibilities
    beBeeResponsibilities New Bremen

    2 weeks ago

    Job title: Shift Manager

    Description

    Team Leader Position

    About the Role:

    The Team Leader is responsible for driving the team's performance and ensuring customer satisfaction. This involves resolving customer complaints, prioritizing tasks, and maintaining a clean environment.

    Daily Responsibilities:

    • Execute the Service Success Routine to ensure consistent customer satisfaction.
    • Oversee team members' completion of tasks and maintain cleanliness.
    • Ensure food quality, safety, and accuracy of orders.
    • Resolve customer complaints promptly and maintain positive relationships.
    • Provide regular feedback to management on team member performance.
    • Offer constructive feedback to team members and participate in their training.
    • Handle conflicts constructively and work with management to resolve issues.
    • Assist in screening candidates and managing labor costs.
    • Oversee product preparation, rotation, portioning, cooking, and holding times.
    • Ensure health and safety standards are followed.

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