Customer Service Representative - El Paso, TX - Sentry Insurance Group

    Sentry Insurance Group
    Sentry Insurance Group El Paso, TX

    19 hours ago

    Description

    The Customer Service Representative will be responsible for ensuring a quality customer experience by reducing friction points and providing effortless processes.

    • Ensures a quality customer experience for our insureds and customers
    • Provides upfront assistance to our insureds and customers in need of service

    Responsibilities:

    1. Navigates multiple systems and technologies to provide information
      & accurately resolve service situations.
    2. Records & files provided information from each call/electronic request,
      & documents actions taken.

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