- Manage inbound phone calls, online inquires and customer walk-ins.
- Process customer requests such as rental quote generation and order placement over the phone, in person or via e-mail.
- Answer routine product questions and direct questions to appropriate service or sales personnel when necessary.
- Enter orders and arrange delivery to all sites and locations per the individual agreement including an understanding of the agreement of freight terms.
- When needed, assist with loading product for customer delivery. Ensure delivery personnel have accurate site address details for delivery as well as appropriate paperwork for customer acceptance.
- Complete off-rental process in ServiceMax and Steeb. Schedule product pick-up and prepare paperwork for customer sign off.
- Support Service Shop Technicians in completing work orders and pulling necessary parts for product repair.
- Ensure purchase orders are properly entered into procurement system to include price and quantity. Complete process for receiving materials, goods, and services timely and accurately.
- Schedule and coordinate preventative and corrective maintenance for sales and delivery vehicles.
- Act as site champion for safety. Manage injury reporting through GenSuite. Participate in routine safety calls and/or meetings.
- Participation in Xylem Watermark volunteer activities.
- High school graduate: 2- or 4-year college graduate preferred.
- Willingness and ability to always provide superior customer support, always keeping the customer experience as the top priority.
- Ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative.
- Solid math skills and proficiency in the use of computer applications.
- Prior experience in a rental or service environment is a plus.
- Forklift certification is a plus.
- Ability to lift up to 50 pounds. Regularly required to sit or stand, reach, bend and move about the facility or customer job site.
- Regularly required to listen, talk to, and see employees and customers on a daily basis
- General office environment and use of phone and computer equipment.
- Travel as required to fulfill the duties listed above or as required by the Company.
- Standardweeklyjob hours:40 hours
-
Contact Center Specialist
11 hours ago
YMCA of Greater Indianapolis Indianapolis, United StatesWelcome to the YMCA of Greater Indianapolis There has never been a better time to join the YMCA of Greater Indianapolis Our employees enjoy a diverse & inclusive environment and the opportunity to do cause-driven work to impact our communities through Youth Development, Healthy L ...
-
Service Center Specialist
1 week ago
ittxylem Indianapolis, United StatesJob Details · We're Hiring for a Service Center Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team todayXylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving th ...
-
Security Operations Center Specialist
3 weeks ago
Elevance Health Indianapolis, United StatesAnticipated End Date: · Position Title: · Security Operations Center Specialist · Job Description: · Security Operations Center Specialist · Location: This position will work a hybrid model (remote and in-office). The ideal candidate will live within 50 miles of the Indianap ...
-
Indiana University Health Indianapolis, United StatesJob Description · Monday - Friday, 8 am -5 pm · No on call or holidays. · This is a strong team with great emphasis on patient care and experience. · Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific i ...
-
Goodwill Education Initiatives, Inc. Indianapolis, United StatesCollege & Career Readiness Specialist- Excel Center Bartholomew County page is loaded · College & Career Readiness Specialist- Excel Center Bartholomew County · Apply · locations · Columbus, IN · time type · Full time · posted on · Posted 2 Days Ago · job requisition id ...
-
Goodwill Education Initiatives Inc. Indianapolis, United StatesCollege & Career Readiness Specialist- Excel Center Bartholomew County page is loaded College & Career Readiness Specialist- Excel Center Bartholomew County Apply locations Columbus, IN time type Full time posted on Posted 2 Days Ago job requisition id This is for our brand new E ...
-
Specialist for Bath Operations
3 days ago
Skyline Enterprises Castor, United StatesAre you able to stay calm and composed while others are struggling? Then you are in the right place with us. · Join the team at Bäder, Sport und Freizeit Salzgitter GmbH · We are currently seeking a dedicated individual to join our team at the Thermalsolbad in Salzgitter-Bad as a ...
-
Managed Care Specialist
1 day ago
Brickyard Healthcare Indianapolis, United StatesWe rely on and trust our Managed Care Specialist (RN or LPN) to provide centralized or field based case management for managed care and commercial insurance payers and residents. The right candidate for this role is a dedicated and compassionate team-player. · Why Work For Us? ...
-
Customer Experience Compliance Specialist
2 weeks ago
Elanco Animal Health Indianapolis, United StatesActively contribute to the Center of Excellence team, identifying and implementing improvements across the organization. Collaborate with key business partners from the technical product support call center, logistics and warehouse team, PV&S, and Qu Customer Experience, Complian ...
-
Travel Nurse RN
1 week ago
LanceSoft Indianapolis, United StatesJob Description · LanceSoft is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Indianapolis, Indiana. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Sh ...
-
Travel Nurse RN
1 week ago
LanceSoft Indianapolis, United StatesJob Description · LanceSoft is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Indianapolis, Indiana. · Job Description & RequirementsSpecialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 48 hours ...
-
Travel Nurse RN
5 days ago
LanceSoft Indianapolis, United StatesJob Description · LanceSoft is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Indianapolis, Indiana. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 48 hours per week · Sh ...
-
Travel Nurse RN
1 week ago
LanceSoft Indianapolis, United StatesJob Description · LanceSoft is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Indianapolis, Indiana. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Sh ...
-
Travel Nurse RN
3 days ago
LanceSoft Indianapolis, United StatesJob Description · LanceSoft is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Indianapolis, Indiana. · Job Description & RequirementsSpecialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 48 hours ...
-
Travel First Assist Technician
1 week ago
LanceSoft Indianapolis, IN, United StatesLanceSoft is seeking a travel First Assist Technician for a travel job in Indianapolis, Indiana. · Job Description & Requirements · Specialty: First Assist Technician · Discipline: Allied Health Professional · Start Date: 06/17/2024 · Duration: 13 weeks · 40 hours per week · Shif ...
-
Local Contract Nurse RN
1 week ago
LanceSoft Indianapolis, United StatesJob Description · LanceSoft is seeking a local contract nurse RN Neuro ICU for a local contract nursing job in Indianapolis, Indiana. · Job Description & RequirementsSpecialty: Neuro ICU · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 1 ...
-
Catering Specialist
1 week ago
Cracker Barrel Old Country Store, Inc. Indianapolis, United StatesIf you love variety and are passionate about a great guest experience (from afar), then this is the role for you We have turned our Indy store into a kitchen focused center of excellence to support catering orders in the area, and are looking for en Catering, Specialist, Restaura ...
-
Travel Interventional Radiology Technologist
4 days ago
LanceSoft Indianapolis, IN, United StatesLanceSoft is seeking a travel Interventional Radiology Technologist for a travel job in indianapolis, Indiana. · Job Description & Requirements · Specialty: Interventional Radiology Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 12 week ...
-
Outpatient Registered Nurse
3 weeks ago
Biolife Plasma Services Indianapolis, United StatesBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submi ...
-
Fulfillment Specialist IND
2 weeks ago
Walgreen Co Indianapolis, United StatesThe Fulfillment Specialist is responsible for performing tasks involved in processing and shipping orders to the customer for Centralized Services Pharmacy Fulfillment Center. Job Responsibilities. Responsibilities may include: receiving, scanning, p Fulfillment Specialist, Fulfi ...
Service Center Specialist - Indianapolis, United States - Xylem
Description
We're Hiring for a Service Center Specialist
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark
THE ROLE: The Service CenterSpecialist will be responsible for assisting customers in a personalized and friendly manner to ensure every experience is an exceptional one. In this role, the incumbent will perform duties related to the running and maintenance of the shop, sales and branch operations such as ensuring customer contracts, billing, invoicing and issues of any administrative nature are resolved in a timely fashion. This role can support various business units and is critical to ensure proper documentation, payment and resolution of customer issues. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
QUALIFICATIONS:
DAY IN THE LIFE:
SALARY:
The estimated salary range for this position is $22.00/Hr. to $30.00/Hr. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Join the global Xylem team today Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.
Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.