Customer Experience Coordinator - New York - An Epic Adventure

    An Epic Adventure
    An Epic Adventure New York

    1 week ago

    Description

    About the job Customer Experience Coordinator
    Key Responsibilities:

    • Work closely with clients to understand their vision and goals for group events such as destination weddings, family reunions, corporate retreats, and group vacations.
    • Manage all logistics for group bookings, including accommodation, transportation, excursions, and event planning.
    • Serve as the main point of contact for clients and attendees, ensuring a seamless experience from initial consultation to the events completion.
    • Coordinate with vendors, hotels, transportation services, and event planners to ensure all elements align with client expectations.
    • Handle any changes, cancellations, or challenges, while keeping the group travel event on track.
    • Provide customized recommendations for destinations, venues, and activities tailored to each groups unique needs.
    • Track budgets, contracts, and payments to ensure events are executed within budget and timelines.
    • Maintain excellent communication and relationships with clients, delivering world-class customer service at every step.
    Qualifications:
    • Exceptional organizational skills and ability to juggle multiple bookings and timelines simultaneously.
    • Strong interpersonal and communication skills, with an emphasis on client service.
    • Experience in managing group bookings for events such as weddings, conferences, and large-scale itineraries.
    • Ability to problem-solve under pressure and maintain professionalism in high-stress situations.
    • Proficiency in CRM systems and event management software.
    • 18 or over and authorized to work in the US, UK, or Australia.
    Benefits:
    • Flexible, remote working environment.
    • Perks and discounts for personal use.
    • Opportunity to plan and experience group adventures to unique destinations.
    • Professional development and access to exclusive industry resources.
    • Training provided.

  • Work in company

    Experience Coordinator

    Only for registered members

    The Twenty Two is looking for Experience Coordinators to join their team at their luxury lifestyle hotel. · The role involves delivering exceptional guest service by being professional, efficient, intuitive, and polite in manner. · Maintains sound working knowledge of all menu it ...

    New York, NY

    2 weeks ago

  • Work in company

    Experience Coordinator Coordinator/Remote

    Only for registered members

    As a Client Experience Coordinator, you will serve as the primary point of contact for clients, providing consistent, professional support throughout the travel planning and coordination process. This role focuses on communication, organization, and client satisfaction. · ...

    New York State

    6 days ago

  • Work in company

    Experience Coordinator

    Only for registered members

    The Twenty Two is a luxury lifestyle hotel based in London looking for Experience Coordinators to join our team. · This role is ideal for experienced FOH professionals who are looking to grow in hospitality, guest relations and high-end service. ...

    New York, NY

    1 month ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    As a CBRE Workplace Experience Coordinator you'll deliver world-class customer service experience to employees and guests of a designated building. · Greet visitors with friendly demeanor · Issue visitor passes and follow security protocols. · ...

    New York

    1 month ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    As a CBRE Workplace Experience Coordinator you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. · ...

    New York, NY

    1 month ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. · ...

    New York

    2 weeks ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    This role will provide a world-class customer service experience to employees and guests of a designated building. The Workplace Experience Coordinator will be responsible for delivering exceptional workplace experiences. · ...

    New York $60,000 - $65,000 (USD)

    3 weeks ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    As a CBRE Workplace Experience Coordinator you'll be responsible for delivering elite customer service experience to employees. · First point of contact for all those entering the facility. · Make a memorable first impression by answering the telephone in a professional manner. · ...

    New York, NY

    1 month ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    AsaCBREWorplaceExperienceSrnCoordinator,you'llbedeliveringaworld-classcustomerserviceexperience toemployeesandguestsofadesignatedbuilding.Firstpointofcontactforallthoseenteringthefacility.Greetthemwithfriendlyandwelcomingdemeanor.Issuevisitorandparkingpassesandfollowsecurityproto ...

    New York $52,000 - $56,200 (USD)

    3 weeks ago

  • Work in company

    Donor Experience Coordinator

    Only for registered members

    We are seeking a Donor Experience Coordinator to support donor communications, core operational processes, · crossteam coordination to ensure we deliver consistently excellent customer support to our retail donor base. · ...

    New York

    5 days ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    Abridge is looking for a friendly and organized Workplace coordinator to create a welcoming environment in their New York office. · Manage Visitor Experience: greet guests, manage check-ins, badging and visitor communications with professionalism and warmth. · ...

    New York $103,700 - $122,000 (USD)

    3 weeks ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    This position is responsible to support and coordinate activities related to delivery of workplace experience services for clients, · Provides coordination and administrative support for delivery of Workplace Services. · Services include but are not limited to: Concierge Receptio ...

    New York

    2 weeks ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    Lensa partners with DirectEmployers to promote this job for CBRE. As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. · ...

    New York

    2 weeks ago

  • Work in company

    Guest Experience Coordinator

    Only for registered members

    + Job summary: As Guest Experience Coordinator you will execute daily reception and concierge items so that every Circler guest vendor enjoys a seamless premium experience. You will also monitor RingCentral phone lines Stable Mail shared inboxes track receive deliver incoming pac ...

    New York $29.50 - $41 (USD)

    2 weeks ago

  • Work in company

    Customer Experience Coordinator

    Only for registered members

    We are looking for a dedicated, ambitious individual to join us in this full-time position and grow within our team. · We are excited to invest in someone eager to lead and expand our operations as we scale.At Senbird Tea, · every customer interaction is an opportunity to share w ...

    New York $19 - $22 (USD)

    3 weeks ago

  • Work in company

    Digital Experience Coordinator

    Only for registered members

    The Digital Experience Coordinator will be responsible for executing digital marketing channels across site marketing, email marketing and customer experience channels. · Executing tactical tasks such as product setup · Maintain daily digital marketing calendars and plans. · Util ...

    New York

    3 weeks ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    + Deliver world-class customer service experience to employees and guests of a designated building. · + Greet visitors with a friendly demeanor. · + Issue visitor passes and follow security protocols. · Job summary: As a CBRE Workplace Experience Sr. Coordinator, you'll deliver w ...

    New York

    1 week ago

  • Work in company

    Digital Experience Coordinator

    Only for registered members

    The Digital Experience Coordinator will be responsible for executing, managing, and analyzing digital marketing channels across site marketing, site merchandising, email marketing, and customer experience channels. · Maintain daily digital marketing calendars and marketing plans. ...

    New York, NY

    3 weeks ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    We are seeking a Workplace Experience Coordinator for a 6-month contract to ensure a welcoming, efficient, and fully operational NYC office. · ...

    New York OTHER

    1 day ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. · ...

    New York $50,000 - $62,000 (USD)

    2 days ago

  • Work in company

    Workplace Experience Coordinator

    Only for registered members

    We are looking for an organized and enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing office. · ...

    New York Full time

    1 week ago

Jobs
>
Customer experience coordinator
>
Jobs for Customer experience coordinator in New York City