Teller/CSR (70280) - Cookeville - Southeast Bank

Description

Essential Job Responsibilities for Teller/CSR at Southeast Bank

Tellers and Customer Service Representatives are the primary contact points for valued customers, providing service by conducting transactions and meeting customer needs with prompt, efficient, and accurate interactions.

The key role of Tellers is to represent the bank in a courteous, professional manner while being alert to customer needs. They refer customers to appropriate departments when necessary.

Customer Service Representatives interact with new customer accounts and help form opinions about the bank through conversations. By understanding customer needs, they recommend personalized product solutions that address those requirements.

• Deliver exceptional customer service

• Complete transactions according established guidelines

TELLER ESSENTIAL FUNCTIONS:

• Deliver excellent service by following internal controls and risk management policies


• Pursue ongoing education on SouthEast Bank products and services

CSR ESSENTENTIAL FUNCTIONS:

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