Mortgage Loan Customer Service Representative--JAIDC5726842 - Atlanta
3 weeks ago
We are seeking a Loan Originator Assistant / Sales Development Associate to support mortgage sales and loan processing activities.
The ideal candidate will have prior call center and mortgage industry experience strong communication skills and the ability to manage high-volume inbound and outbound customer interactions.
This role supports Loan Originators by assisting with lead follow-up customer engagement and loan application processing- Support Loan Originators and Sales teams with day-to-day mortgage operations
- Handle inbound and outbound calls with prospective existing mortgage customers
- Qualify leads assist in converting prospects into loan applications Follow up with customers to collect required documentation information Provide updates to customers regarding loan status next steps Assist with loan file setup data entry basic processing tasks Maintain accurate records in CRM loa origination systems Ensure timely responses to customer inquiries in a fast-paced call center environment Meet productivity call volume performance targets Deliver a positive professional customer experience throughout the mortgage process
Job description
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