Customer Service Representative - Port Washington
3 days ago

Job description
Company DescriptionFamily-owned for over 40 years, PACOA has been dedicated to serving Independent Dealers in the North East with a wide range of Hardware, Paint, and Lumber Supplies.
Known for the highest fill rate in the industry and next day delivery, PACOA ensures reliability and efficiency for its customers.
Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Port Washington, NY.
The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and managing customer experiences on a daily basis.
The role involves interacting with customers via phone, email, and in person, resolving issues promptly, and maintaining accurate records of customer interactions.
QualificationsSkills in Customer Service, Customer Support, and Customer Service Representatives roles
Ability to ensure Customer Satisfaction and improve Customer Experience
Strong communication and problem-solving skills
Ability to work on-site in Port Washington, NY
Basic computer proficiency and familiarity with customer service software
High school diploma or equivalent; additional qualifications are a plus
Previous experience in a similar role is beneficial
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