Customer Success Manager - Melbourne, VIC

Only for registered members Melbourne, VIC, United States

1 day ago

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Job summary

We're looking for a Customer Success Manager to champion the client experience and ensure we meet our commitments across support, client governance, roadmap initiatives and projects.

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Responsibilities

  • Maintain regular client check‑ins (such as monthly touchpoints).
  • Schedule and participate in Quarterly Business Reviews (QBRs) and governance meetings.
  • Lead discussions on service performance and roadmap execution.

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