BDC Support Specialist - Desoto
2 weeks ago
Job summary
BDC Support Specialists work on-site in Bulk Distribution Center offices serving as a point of contact between stores and the Bulk Distribution Center (BDC). They contribute to the seamless flow of products ensuring prompt responses to inquiries efficient handling of orders and proactive resolution of issues.Key Responsibilities
- Review voicemails emails and claims for developing issues providing status updates to the Bulk Distribution Center (BDC) Supervisor.
- Monitor load plans and requisition statuses ensuring proper transmission and receipt coordination.
- Resolve Purchase Orders direct 'Flag Flips' (turning Purchase Orders into invoices) and handle store and Bulk Distribution Center (BDC) phone calls for inquiries and claims.
Job description
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