Intellectual Property Docket Manager - Cincinnati - Trustpoint

    Trustpoint
    Trustpoint Cincinnati

    1 week ago

    Description

    Trustpoint is proud to partner with an Am Law 200 law firm in their search for an IP Docket Manager. This is a full-time, direct hire position offering a hybrid in schedule and wonderful benefits. Successful candidates will 7+ years' experience in Intellectual Property docketing and 3+ years' experience in a supervisory role in a IP docketing department. This role is available for candidates in Atlanta GA, Cleveland, Cincinnati and Dayton OH.

    Responsibilities:

    • Lead, coach, and evaluate docket professionals across experience levels; set performance expectations, conduct reviews, and build individualized development and cross-training plans
    • Allocate workloads, assign queues, and manage coverage to ensure deadlines and service levels are met
    • Oversee all U.S. and foreign patent and trademark filing workflows, including PCT, EPO, and WIPO matters
    • Administer and serve as system owner for IPMS platforms (e.g., CPI, PATTSY, AQX, Symphony, Foundation IP), including configuration, rulesets, and data integrity
    • Develop and enforce written policies, SOPs, and productivity standards while driving process improvements
    • Monitor deadlines, quality, and on-time filings, establishing and managing a quality assurance program
    • Collaborate with attorneys, paralegals, practice leadership, and vendors to improve processes, workflows, and training programs
    • Support IPMS conversions and implementations, including data migration, testing, and change management initiatives
    • Define and track KPIs, publishing dashboards and reports to leadership
    • Recruit, train, and mentor docketing staff while fostering a collaborative and inclusive team environment

    Qualifications:

    • 7+ years of IP docketing experience across U.S. and foreign patent and trademark matters
    • 3+ years of experience leading or supervising an IP docketing team
    • Expert knowledge of U.S. patent rules, PCT procedures, EPO guidelines, and major foreign filing requirements
    • Hands-on IPMS administration and conversion/implementation experience
    • Strong skills in process design, policy development, and continuous improvement (Lean/Six Sigma experience a plus)
    • Advanced Excel skills and familiarity with NetDocuments or iManage DMS, Aderant or Elite 3E financial systems, and Intapp Open
    • Excellent communication and change leadership skills with the ability to train and upskill teams in a fast-paced environment

    This is a leadership opportunity for an experienced IP docketing professional who thrives in a dynamic environment and enjoys guiding teams through process and technology improvements.

    Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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