Housekeeping Supervisor/Inspector - Charlotte, NC
20 hours ago
Job description
We are currently searching for a dependable energetic Housekeeping Supervisor
Overall Responsibilities
- Ensure consistently high operating standards in every area of housekeeping and laundry, as identified by the hotel brand standards.
- Set departmental objectives, policies, and procedures, including Workplace Health & Safety and security.
- Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standards.
- Set departmental budgets, inventories, and effective cost controls.
- Maintain good working relationships with all other functions in the hotel.
- Monitor the appearance, standards, and performance of all housekeeping team members with an emphasis on training and teamwork.
- Provide strong leadership to the housekeeping team so that targets are met and exceeded for the hotel and for individual development.
- Recruit and select new team members, as required.
- Communicate with third-party suppliers and oversee work performed by contractors.
- Train, develop and manage the performance of existing team members
- IHG Way of Clean delivery with performance and administrative duties
- Ability to clean rooms when needed
Job Requirements
- Previous experience as a housekeeper for at least 1-2 years.
- A successful track record of managing a team of 6-8 housekeepers.
- A high school certificate or equivalent.
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office.
- Strong organizational, budget management, and problem-solving skills.
- Strong communication skills.
- A passion for delivering exceptional levels of guest service.
- A passion to serve others
Job Type: Full-time
Pay: $ $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- On call
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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