Customer Service Representative - San Jose, United States - Emser Tile

Description

At least - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Responsibilities

You will be responsible for converting customers into passionate evangelists
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications

At least - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Responsibilities

You will be responsible for converting customers into passionate evangelists
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities...

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Company information

Established in 1968, Emser Tile, headquartered in Los Angeles, has become a leading designer and marketer of the world's finest tile and natural stone.

By offering unparalleled service and a dynamic selection of products, Emser is one of the most comprehensive sources for interior and exterior products that include porcelain, ceramic, metal, glass, quarry, decorative accents and mosaics, cut-to-size stone, setting materials, and custom manufactured products made to your specifications.

Emser products are designed for both residential and commercial projects.

Emser's 75 local sales and service locations, with plans to open additional locations, plus our two state of the art distribution centers and over 2 million square feet of warehousing space, combine national presence with local service.

This allows us to respond to the changing trends and technology.
Privately Held

Company Specialties:
Flooring Products, Product Design, Decorative Tile, Wall Tile, interior design, design, tile, flooring, glass tile, stone, and home decor

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