Claim Center Specialist - Rochester, MI - Henderson Glass

    Henderson Glass
    Henderson Glass Rochester, MI

    1 week ago

    Description

    Claim Center Specialist

    We are seeking a customer service professional with strong verbal and written communication skills to join our team at Henderson Glass. This role involves handling incoming phone calls from policyholders, insurance agents or auto glass shops.

    The ideal candidate will have proficient computer skills and be able to take direction while working in a fast-paced environment.

    • Answer incoming phone calls, listening to each customer's needs and concerns.
    1. Gather information to help qualify damage for repair, replacement, or recalibration services.

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