Project Manager: Natural Gas Operations - San Antonio - Bermex

Description

Role Description

The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills.

Essential Duties & Responsibilities

Manage and Maintain Workforce

• Ensure the health and safety of the workforce
• Maintains inventory of tools, equipment and supplies
• Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition
• Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance
• Coach, mentor and develop staff, including overseeing new employee onboarding
• Guiding personnel to achieve optimum performance level
• Follow fleet standards and vehicle operating policies
• Control over maintenance and repair of vehicles
• Train personnel of safety and accident prevention program
• Understand and adhere to all company safety procedures as they relate to essential job functions

Collaborate with Management Personnel

• Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes
• Prepares the department forecast and monitor expenses with that forecast
• Prepares and maintains a variety of records and reports related to meter reading
• Completes quality control audits on field personnel monthly
• Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations
• Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships
• Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees

Customer Communication

• Refers all consumer complaints to the appropriate authorities
• Ensure all complaints are resolved in a timely manner and is acceptable to our clients
• Train employees on conflict resolution strategies

Requirements

Minimum Qualifications:

• Education: High School Degree/GED
• Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in gas meter exchanges as well as pilot relights or similar natural gas operations experience.
• Must be willing to travel up to 70% of the time managing multiple projects across the US.
• Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights.

Preferred Qualifications:

• Education: Bachelor's Degree in a related field
• Experience: 2 or more years of management experience
• 3 years of experience in water, gas, and, electric meter installation project management

Desired Skills:

• Ability to multi-task and work independently as well as a team
• Exceptional flexibility in daily routines
• Excellent time management skills
• Excellent communication skills, comfortable interacting management and customers
• Ability to interact with unhappy or negative customers in a professional manner
• Excellent attention to detail for problem solving and finding
• Proven leadership and team management skills
• Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.)

Office

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

Additional

Department & Division: Operations

Exempt Status: Exempt

Reports to: Operations Manager

Works with Inside Company: Field Operations Teams

Works with Outside Company: Customers and government officials, as necessary

Working Conditions: All outdoor and indoor conditions

Supervisor Responsibilities: Supervises the Meter Services Supervisors and Project Managers

Physical Requirements:

• Must be able to remain in a stationary position for long periods of time
• Repeat motions that may include the wrists, hands, and/or fingers
• Work that includes moving objects up to 50 lbs.
• Communication with others to exchange information. Must be able to see, read, write, and speak
• Requires standing, walking, reaching, stooping, kneeling, crouching

Travel Requirements:

• Percentage of travel time: 70%
• This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as non-exempt.
• The company reserves the right to make changes to the reporting structure for this position due to business needs.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Company: ACRT, Inc.