Customer Success Specialist - Rosemont, United States - Brilliant

Description

Brilliant Financial Staffing has been engaged in a search for a Customer Success Specialist with our client located in

Rosemont, IL

. This is a well-established distribution organization who specializes in a variety of food products. They currently are looking for an experience Customer Success Specialist to join their organization on a contract to hire basis. The Customer Success Specialist will primarily be responsible for managing a client portfolio and monitoring those customer's orders. This client is looking to hire as soon as possible, so qualified candidates are encouraged to apply immediately

Customer Success Specialist Responsibilities

Manage portfolio of clients, account management
Provide recommendations and solutions to customers
Processing customer orders and revenue recognition and understanding inventory
Troubleshoot within SAP and pull data for areas of risk/improvement for customer
Reporting on case-fill rate analysis, ability to maximize order fill rates
Coordinate with team to process back order for optimizations
Generate reports including changing inputs for results

Customer Success Specialist Qualifications

Attention to detail and high level of accuracy
Strong communication, analytical, interpersonal and problem solving skills
SAP knowledge is a must
Strong knowledge of Microsoft Excel, Pivot Tables and VLookups
Consumer Product Goods experience is a must

If you or anyone you know are qualified and interested please apply ASAP
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