Principal Customer Success Executive- Banking - Chicago - ServiceNow, Inc.

    ServiceNow, Inc.
    ServiceNow, Inc. Chicago

    3 days ago

    Description

    Transforming Business with AI-Powered Technology

    We are ServiceNow, a global market leader in innovative AI-enhanced technology. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

    Principal Customer Success Executive- Banking Role Overview






    1. < li Improve the overall satisfaction of the customer as well as their internal customers is key success this role

      P ost graduate degree requiredpreferably MBAexperience leveraging critically thinking about how integrate AI into work process decision-making problem-solving preferred Significant experience collaborating senior IT business leaders track record successfully demonstrating ability translate corporate strategy objectives applied use Servicenow technology client environmentproject management certificationPMPpreferred Minimum years similar client facing appropriately relevant rolerequired Operating accountclient relationship managementsubject areastranslating servicenow consulting service deliverable criticalsubjectareaexprience includes Strategy PlanningOperations Management Human Resources Security Operations Customerservice management Process Governance Portfolio Program Project Management SDLC Problem diagnosis solution development communication facilitation documentation managing expectations team leadership


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