Enterprise Service Desk - Lorton
1 week ago

Job summary
This role ensures high-quality technical support and customer service for all MCRC users, acting as the initial point of contact for troubleshooting hardware, software,and printer issues.
- Supervise and direct daily operations of the Service Desk / Enterprise Service Desk (ESD) staff.
- Provide phone and in-person support for email systems and directories
Job description
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