- Overall office responsibilities including answering phones in Service Department office and directing calls to the appropriate personnel or department, assisting service technicians as needed by issuing purchase order numbers, work order numbers, etc.
- Utilize the Vista Work Order Module to track and manage purchase orders
- Track shipping of parts and materials needed for service work orders and construction jobs
- Track and manage return on unneeded or defective parts and receipt of credit for the return
- File work order invoices and other work order related documentation.
- Work on various projects under the direction of the Service Coordinator to further facilitate customer satisfaction, service technician support and overall department professionalism and organization.
- Keep inventory of office supplies and reorder as necessary, including office supplies, Technician supplies, break room supplies, calibration gas
- Track technician meter calibrations and send out for calibration as needed
- Track Vista item inventory for assigned Division
- Microsoft Office Programs: Word, Excel
- Typing with a minimum of 55 WPM
- Data Entry with a minimum of 30 WPM
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Service Support Coordinator - Modesto, United States - Hedy Holmes Staffing Services
Description
Job Description
Job DescriptionPosition: Service Support CoordinatorPay Rate: $ $24.00 /hourly
Location: Modesto, CA
Schedule: Monday - Friday | 7:00am - 3:30 pm (hours may vary)
Job Description: The Service Support Coordinator Assistant (SSC) works in support of the Service Coordinator's and the Service Director. This position provides support to the Service Technicians, Service Coordinators, and other Service Department staff to ensure the department meets their client service and scheduling goals in assisting the Service Technicians with administrative support.
Duties and Responsibilities:
Education: High school diploma or general education degree (GED)
Qualifications:
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