Catering Manager - Charlotte, United States - Stanford Hotel Group

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    Description

    ** Catering Manager**

    **Job Category****:** Sales Catering and Market **Requisition Number****:** EXECU05134 Showing 1 location **Job Details**

    **Description**

    The Hilton Charlotte Uptown is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of banquet space in the heart of Uptown Charlotte. At Hilton Charlotte Uptown, team members enjoy a fun and caring environment where individual contributions are valued and celebrated every day. We are currently looking for an experienced hospitality professional to become our Catering Manager and join our team

    The Hilton Charlotte Uptown Manager is responsible for contracting and servicing group events, meetings, weddings and social events to include galas and other events within assigned markets.

    Key responsibilities of the Catering Manager will include:

    Create a dynamic and positive relationships with event and meeting planners from sales phase through on-site execution of event.

    Actively prospect and qualify new business

    Handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

    Arrange and conduct special events, site inspections and menu presentations for potential clients.

    Maintain accurate information in sales management tool (Delphi) on all new and ongoing leads, account information including solicitation efforts as well as all activities to ensure all are complete and documented.

    Produce weekly/monthly sales-related reports and catering forecasts for assigned area of responsibility.

    Produce and review all catering contracts, pricing agreements, banquet/catering event orders

    Attend and represent hotel at local industry events to include wedding expo events and tradeshows.

    Ability to work nights, weekends, and/or holidays.

    Follow proper event management procedures for event execution.

    Maintain accurate and timely internal hotel communication within set time frames

    Proactive sales approach, assertive and fast paced, driven to succeed.

    Ability to communicate effectively with public and other team members

    Understanding/knowledge of computer systems and Microsoft Office. Delphi experience preferred.

    Strong time management skills.

    EOE M/F/Disabled/Veterans

    Hilton Charlotte Uptown is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of medical condition or disability, please send an email to or call to let us know the nature of your request.

    **Qualifications**

    **Skills**

    **Preferred**

    **Detail Oriented** *Advanced* **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School or better.

    **Preferred**

    Bachelors or better.

    **Experience**

    **Required**

    Experience Selling & Servicing Groups

    **Preferred**

    Brand Experience

    **1-2 years:** Hotel Sales Experience

    **1-2 years:** Catering Sales Experience

    **Licenses & Certifications**