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    Field Engineer - Kansas City, United States - TSP

    TSP
    TSP Kansas City, United States

    3 weeks ago

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    Description

    If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're big on culture and look for employees who can grow both professionally and personally with us.

    At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our product is our people, and our commitment to those employees is written into our company values.

    THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A FIELD ENGINEER:

    • Schedule service calls and coordinate the delivery of parts
    • Maintain storage equipment, including troubleshooting and following product repair action plans (disk/controller swaps, etc.)
    • Perform installations of Pure storage equipment (unboxing, lifting, racking/stacking, configuration etc.)
    • Interact with IT customers and TSP technical team members, including presales, services and support organizations
      • Impact extends to customer technical representatives including systems administrators and technical managers
    • Willing to travel extensively
    YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:
    • Must have hardware troubleshooting experience and be technically inclined (work or military experience)
    • Degree in computer science, information technology or any technical field preferred
    • Must have extensive exposure to datacenter environments
    • A strong sense of urgency, time management and customer facing skills are required
    • Must have a solid understanding of Microsoft Outlook and demonstrate superb communication skills (phone/email/in-person)
    • Good job stability must be reflected on resume
    • Must be reliable, proactive and possess the ability to take ownership of multiple engagements
    ADDITIONAL INFORMATION ABOUT THIS ROLE:
    • Must have reliable transportation, a valid driver's license, and the ability to rent a car while traveling
    • Must be able to lift and install equipment (up to 75 pounds) into customer racks
    • View our benefits information:
    • Candidates must be authorized to work in the United States
    • Fluent in English
    • Active security clearance (within 24 months) is a plus, but not a requirement.
    WE ARE TSP

    TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

    We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.

    TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

    #DICE
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