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La Salvetat-Lauragais

    Restaurant Supervisor - Jekyll Island, United States - New Castle Hotels LLC

    New Castle Hotels LLC
    New Castle Hotels LLC Jekyll Island, United States

    4 weeks ago

    Default job background
    Description

    Position Name:
    Restaurant Supervisor


    Location:
    Jekyll Island, GA


    Compensation:
    $18.79/hour


    About us:

    The Holiday Inn Resort Jekyll Island is opening a new restaurant that is set to redefine dining on the island.

    Our coastal open-air restaurant will showcase regional seafood and ingredients, providing a unique dining experience for our guests.

    This is an exciting opportunity to be part of a team that will make a mark on the island's restaurant scene.


    Job Description:

    • The first 3 weeks will focus on training, obtaining ServeSafe Food Handler and TIPs certifications, and getting oriented into our company culture/operating guidelines.
    • Upon restaurant opening, responsibilities include but are not limited to
    • Accountable for ensuring interactions between guests and employees are handled properly
    • Responsible for assisting F&B Manager in overseeing day to day restaurant operations
    • Assists in training all lounge/bar staff
    • Responds to guest complaints in a timely manner
    • Keeps F&B Manager fully informed on all matters that require their attention
    • Maintaining contact with kitchen staff, management and serving staff to ensure everything is running smoothly
    • Be up to date on all promotions/packages hotel is offering
    • As needed, collect payment and input into POS
    • Must be able to handle guests requests courteously and work a flexible schedule with professionalism and respect
    • Ensures full compliance with brand, department and hotel standard operating procedures
    • Ensures that all restock, cleaning and side work is completed by the team and steps in to assist as needed
    • May need to step in to cover a shift or assist during busy periods (however note that as a supervisor, this role is NOT tip eligible.)
    • You are the key member making a mark on our guest experience by making them feel welcomed, comfortable and attended to


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