Operations Supervisor - Tyler, United States - Live Oak Environmental LLC

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    Description

    As an Operations Supervisor at Live Oak Environmental, you are responsible for the safety and well-being of the most important asset at our company - our employees.

    As a people leader, you will have the chance to solve problems, create opportunities and deliver exceptional service to our customers and communities.

    As a key member of the leadership team, you will both understand the big picture of where we are going as a company, while being hands-on in the day-to-day operation to make it happen.

    Responsibilities

    • Attract, hire, lead and develop a diverse team of Drivers, Helpers, and/or Dispatchers.
    • Prioritize safety through accident prevention programs, including accountability for safe behaviors, conducting safety meetings, and maintaining a safety focused culture.
    • Optimize our business by creating, modifying, and improving routes to maximize efficiency.
    • Gather and review customer feedback to drive customer satisfaction and loyalty to the Company.
    • Provide coaching, feedback, and exposure to challenging assignments for team members.
    • Collaborate frequently with colleagues across departments, such as sales and maintenance teams, to ensure business and operational goals are achieved.
    • Implement engagement programs to attract new employees and drive existing employee loyalty, satisfaction, and retention.
    • Establish productivity goals where needed, ensure adherence to operating standards, and manage labor hours and expenses closely.
    Qualifications

    • Previous knowledge or experience for a hauling facility.
    • Knowledge or experience in leading a safety-focused environment preferred.
    • Capacity to lead diverse teams of individuals to perform at their best.
    • Ability to drive a company vehicle and work outside in all weather conditions.
    • Ability to problem solve, use good judgment, and make sound decisions efficiently.
    • Flexibility to adapt to changes as needed.
    • Strong communication skills to interact with customers and colleagues with respect.
    • A high degree of ethics and integrity to do the right thing in the right way.
    • Comfort using technology (i.e., Microsoft Office, Company Software).
    • Desire to help others and be a team player.