Front Desk Agent - Madison, United States - Group Management Services

    Group Management Services
    Group Management Services Madison, United States

    1 month ago

    Default job background
    Description
    Front Desk Agent
    Madison, OH

    Holiday Inn Express is currently seeking part-time Front Desk Agents/Night Auditors to service their Madison, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

    OPEN INTERVIEWS: Monday - Friday 10 AM-4PM for immediate interviews

    Our Front Desk Agent will:
    • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
    • Manage room bookings in-person, online, and through incoming calls
    • Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
    • Perform regular bookkeeping duties
    • Connect with housekeeping department to ensure guest accommodations are ready
    Schedule:
    • 3-4 shifts a week
    • 3 PM - 11 PM shift
    • Nights and weekend availability is a must
    Pay: Dependent on experience

    The right candidate will have:
    • Previous experience working a front desk in a hotel setting preferred
    If you are interested in this position, please submit a current resume for consideration