- Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by Case Management Business Technology (CMBT)
- Demonstrates a thorough understanding of the end-user environment and systems and proactively seeks methods of improvement
- Maintains integrity of system by reviewing data and system monitoring tools
- Supports the System Management policies and procedures and adheres to departmental, industry and/or regulatory standards by enforcing and documenting system policies, procedures, and methodologies
- Works directly with support, product, and vendor teams to resolve, prevent, and eliminate customer technology issues
- Provides Level III support for system users and works with IT Service Desk to coordinate internal communications and communications with the end users
- Designs, creates and maintains reports consistent with the business requirements.
- Establishes and maintains effective working relationships with the entire project team, clinical leaders, business leaders, ITG leaders, and staff.
- Interfaces with ITG to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record and Case Management Repository.
- Has working knowledge of case management functions and offers solutions to solve business issues through the use of technology solutions
- Will engage in UAT, Regression, Integration, Smoke, and System testing
- Assist with building automation echnical strategies and frameworks based on planned and prioritized work
- Actively owns and participates in lifecycle management of assigned applications and knowledgeable of infrastructure
- Bachelor's degree preferred
- 5+ years of experience in Technology product development and implementations
- 3+ years of experience in healthcare
- Prior experience utilizing MEDITECH and other acute care EHR systems
- Scrum or Agile Certification preferred
- Six Sigma or LEAN Certification preferred
- Careport experience a plus
- Midas experience a plus
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Application Analyst - Nashville, United States - CereCore
Description
Classification: ContractContract Length: 12 months
Job ID:
Location: Nashville, TN
CereCore provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking an Application Analyst to join our team in Nashville, TN. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.
Summary:
The Application Analyst for Case Management Business Technology will assist in the development and implementation of the case management technology solutions for HCA. This position will report to the Director of Case Management Business Technology. The Application Analyst will serve as a system and business process expert, coordinating both the business process functional and technical responsibilities associated with the various Case Management Services applications in HCA facilities. The Application Analyst is responsible for maintaining and supporting the Case Management departmental information system and the operational goals for the assigned functional area. The Application Analyst focuses on system integration, implementation, maintenance and problem solving relevant to all Case Management Services applications.
In this position you will:
