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    Dental Receptionist @ Towncare Dental - Miami, Florida, United States - Dental Care Alliance

    Dental Care Alliance
    Dental Care Alliance Miami, Florida, United States

    1 day ago

    Default job background
    Permanent
    Description

    Overview:
    Towncare Dental has an immediate opening for a full-time Dental Receptionist for our office located in Cutler Bay, FL. The Dental Receptionist we hire must have experience working in a dental office setting (prefer min 2 years)

    We are looking for candidates that have experience with:

    answering phones, maintaining schedules, and managing patient files just to name a few Must also have exceptional customer service skills; strong communication skills; and the abilities to multi-task, prioritize and follow up to ensure best practices.

    This position offers PTO and a full benefits package.


    Responsibilities:
    The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

    Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

    Respond to patient questions and or concerns according to DCA Policies

    Answering Telephones

    Scheduling Appointments

    Maintaining Appointment Book

    Confirming Appointments

    Follow up on no shows/cancellation of Appointments

    Register Patients on sign in sheet

    Post charges and payments to patient accounts

    Checking voice-mail on a daily basis

    Maintain a clean and friendly waiting area for patients


    Qualifications:
    Experience working in a dental,health-care office

    Knowledge of insurance plans (HMO/PPO)

    #LI-CN1
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