Client Support Coordinator - Cedar Rapids, United States - Palmer Group

Description

Job Description

Job Description

Our client is searching for candidates with strong customer service skills for a Client Support Coordinator role. If you're looking for a great opportunity with a respected employer, apply today

Responsibilities:

• Provide exceptional customer service while handling transactions for the sales team
• Assist with resolving customer issues and communicate solutions clearly to all impacted
• Manage communication through multiple channels, demonstrating polite, professional, and effective communication skills
• Work collaboratively with the team to optimize outcomes
• Build and maintain positive client relationships

Requirements:

• Bachelor's degree or relevant work experience
• Background working in a fast-paced and energetic environment within insurance, financial services, sales, or operational support roles
• Proficient in Microsoft Office Suite
• Ability to learn new systems quickly
• Excellent problem-solving, organizational, and communication skills
• Ability to meet deadlines
• Ability to work independently and as a team
• Demonstrated attention to detail
• Able to process complex information with accuracy and efficiency

Work Model:

• Hybrid

Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we've built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

Company Description

Palmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. \r
\r
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. \r
\r
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. \r
\r
Through our relationships, we've built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. \r
\r
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.