Music Hall Cocktail Server - San Diego - HOB Entertainment, LLC

    HOB Entertainment, LLC
    HOB Entertainment, LLC San Diego

    3 hours ago

    Default job background
    Part time
    Description

    Job Summary:

    HOB Entertainment offers exceptional club venues nationwide. House of Blues Venues provide various genres of live music, including Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae, and Pop. Our venues are known for their southern-style cuisine and juke-joint inspired atmosphere.

    We opened our doors on Thanksgiving Day in 1992, serving our first meal to local shelters. Since then, we've been committed to giving back to the community through the International House of Blues Foundation.

    The Role

    • Serve food and beverages to guests in a nightclub environment with a positive attitude.

    Responsibilities:

    • Anticipate and respond to guests' needs.
    • Suggestively sell beverages and menu items; take orders.
    • Answer guest questions, make recommendations, and up-sell liquors.
    • Communicate drink orders to the bar through the Point of Sales system.
    • Deliver drinks, maneuvering trays through large crowds.
    • Maintain line of sight/atmosphere control by circulating through your work area throughout the shift.
    • Remove dirty glasses and dishes from tables, including lifting/moving bus tubs up to 25lbs.
    • Keep tables clean/wiped.
    • Clean spills, remove food, trash, or other obstacles from the floor using proper lifting techniques.
    • Maintain House of Blues safety and sanitation standards.
    • Follow housekeeping standards per HOB policy.
    • Keep current on all standard operating procedures.
    • Request identification from any guest who appears to be under 30 years old.
    • Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies.
    • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager.
    • Receive payment and process cash, credit card, or Travelers check transactions according to HOB policy.
    • Ensure that comp and void checks are processed according to HOB policy.
    • Assist other servers and staff as needed.
    • Occasionally work Special Events scheduled throughout the venue.

    Qualifications:

    • Responsible Alcohol Awareness Training Certification or Equivalent.
    • Ability to work late hours.
    • Flexible schedule.
    • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes, and garnishes, point of sales systems.
    • 3 years of work experience interacting with people in a positive environment.
    • Tolerance of all cultures, music, and art forms.
    • Ability to deal with intoxicated guests in a positive and safety-minded manner.
    • Cash handling experience.
    • Experience recognizing valid IDs.
    • Experience in a live music environment.

    Physical Demands/Working Environment:

    • Fast-paced working environment, often loud and stressful.
    • Position requires extended periods of prolonged standing and working on your feet.
    • Must be able to lift or move up to 25lbs using proper lifting techniques.
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