Customer Care Representative - Nashville, TN - WeGo Public Transit

    WeGo Public Transit
    WeGo Public Transit Nashville, TN

    1 week ago

    $36,000 - $60,000 (USD) per year *
    Description

    Customer Care Representative - Ticket Sales Specialist

    This position answers public inquiries, handles complaints and distributes schedules. It reports to the Customer Service Supervisor.

    • Sells fare media at the Customer Information Booth.
    • Completes daily sales reconciliation and paperwork.

    The representative provides accurate information about transit services, responds to customer concerns and issues fare media mail orders.
    They work with customers to resolve problems, offer assistance and support,
    and collaborate with other team members for improved customer service. They also receive Lost & Found items, distribute fares via mail order, 

    * This salary range is an estimation made by beBee
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