Billing Analyst - Monterey Park - Intelliswift Software, Inc

    Intelliswift Software, Inc
    Intelliswift Software, Inc Monterey Park

    3 days ago

    Description

    Job Description:
    Duties and Responsibilities

    Make sure to apply with all the requested information, as laid out in the job overview below.


    • Monitors daily billing operations to ensure smooth system performance and addresses disruptions promptly.
    • Generates and reviews billing batches to ensure accuracy before processing.
    • Collaborates with finance teams to reconcile billing data with revenue reports and close activities.
    • Conducts audits of customer accounts and billing processes to ensure integrity and transparency.
    • Implements rate changes, taxes, and regulatory surcharges within the billing system as required.
    • Ensures proper handling of sensitive customer data, complying with internal data governance policies and cybersecurity standards.
    • Maintains an up-to-date internal knowledge base on technologies and best practices in billing.
    Knowledge, Skills and Abilities


    • Billing Management - Understands billing processes and systems and implements control to ensure that bills are processed correctly and in a timely manner.
    • Financial Reporting - Financial reporting is a standard accounting practice that uses financial statements to disclose a company's financial information and performance over a particular period, usually on an annual or quarterly basis.
    • Billing Systems Management - Managing and maintaining a software that enables service providers' order to cash process (O2C), focusing on billing, with automatization of collecting payments, sending out recurring invoices, and tracking expenses and invoices.
    • Data Analysis - Measuring and managing organization data, identifying methodological best practices and conducting statistical analyzes.
    • Customer Service Management - Supports customers both before and after they buy and use products or services that helps them have a positive experience.
    • Data Management - A process which includes acquiring, validating, storing, protecting, and processing required data.
    • Communication Management - The systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization and between organizations.
    • Customer Relationship Management - The process for managing a company's relationships and interactions with customers and potential customers.
    • Issue Resolution - Addressing problems that need to be solved, the decisions that need to be made, and the risks that need to be mitigated. xhuatnn
    • Contract Management - Streamlining the creation, execution, storage or renewal of contracts, with a focus on compliance, often via software or other automated means.

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